Apprentice Customer Service Assistant
2 months ago
Monday - Friday
- 09:00 - 17:00
- National minimum wage, age relevant
- Additional benefits:
- Life assurance
- Pension
- Full Uniform and PPE
- Onsite Parking
- Cycle to work scheme
- Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
- Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)
**About the job**:
- Monitor and track jobs daily, check ETA’s and liaise with customers regarding delivery of freight.
- Scan and upload documents into the system.
- Build good relationships with customers and suppliers.
- Book jobs onto the system.
- Learn system processes such as pricing jobs and adding redeliveries.
- General admin and photocopying.
**Desired skills and personal qualities**:
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
- Patience
- Must hold a car licence
**Job Types**: Full-time, Apprenticeship
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
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