Administrator / Receptionist

6 months ago

Inverness, United Kingdom Robertson Group Full time

Overview:
**Quality. Care. Professionalism. We see more than just customer service.**

**Administrator/Receptionist**

**Location**:Centre for Health Science, Inverness

**Hours/shift pattern**: 7.75 hour shifts between 07:45 - 21:00 Monday to Friday

**Contract**:Permanent - Full Time

**Salary**: £11.20 per hour

At Robertson Facilities Management, we see them our way. We’re professional enough to make every collaboration count. Driven enough to deliver the very best service to everyone we work with. Friendly enough to make sure any environment we manage is as enjoyable as it is safe. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. And as a Receptionist/Administrator, you’ll be part of a team that’s doing incredible things - for ourselves, for the partners we work with, and for a truly sustainable future.

Your new role:
**About the role**:

- Welcome visitors to the premises, provide information and directions, contacting Client staff as necessary
- Ensure authorised access only by following security procedures
- Follow the CfHS Room Booking Policy and other Procedures to make bookings on behalf of Tenants and Clients on the Centre for Health Science booking system. Run reports as directed to provide information to Support Services and Clients. Ensure re-confirmations are undertaken to maximise room usage.
- Receive incoming telephone calls and small deliveries, directing these as appropriate.
- Provide clerical support for the Management Team together with the preparation of accounts, invoices and other services relating to the CfHS contract
- Providing administrative support to the CfHS RFM Team

**About you**:
You will have experience in offering first class customer service skills are essential, together with a positive outlook and flexible, team working attitude.. You will have a proven experience in document control and filing and be skilled in multitasking with excellent interpersonal and organisational skills. Strong verbal and written communication skills and proficient on Microsoft office 365 packages. Experience of Events Management would be an advantage.

What's in it for me:
**Working the Robertson Way**

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means

**We listen**

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

**We are professional**

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

**We take responsibility**

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

**We are determined to succeed**

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

**We are one team**

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

**What’s in it for you**

In return, we offer a wide range of rewards and benefits, including 33 days annual leave (pro rata for part time positions), a great pension and valuable life assurance. What’s more, you’ll also be able to make the most of a range of brilliant extras. These include our Cycle to Work Scheme, discounts at restaurants and cinemas with a Taste Card, annual flu vaccine, and Health & Wellbeing and Life Management Support for you and your family.

We also have a brilliant smarter working policy, too. That means many of our office based people and some of our site based people are able to either work from home or as part of our hybrid model.

When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included and where we can all be our authentic selves.

If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.

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