Administration Officer

4 days ago


Hemel Hempstead, United Kingdom Central London Community Healthcare NHS Trust Full time

We have an exciting opportunity to join our Specialist Palliative care Service based at Hemel One supporting our amazing team of nurses/doctors who work in both clinic and home settings across West Hertfordshire.

Essentially you will have a wide range of IT and computer skills, including experience using System One, and feel confident in using bespoke systems and a range of other software packages. You will have an excellent range of communication and customer care skills, and will thrive on being part of a team, but also able to work effectively with mínimal supervision.

To provide a comprehensive and high quality administrative support to the West Herts Specialist Palliative Care Service. The post holder will take responsibility for processing new referrals, updating waiting lists, processing tasks, answering telephone queries from patients, carers and
professionals and communicating appointment related information to patients/carers and provide administration support to clinical staff. The post holder will also liaise with other palliative care providers on a regular basis.

This service is a 7 day service.

Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster - and Hertfordshire.

Just as we care about our patients’ wellbeing, we care about yours

**We can offer you**:

- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Single occupancy accommodation in Central London - (we can help you find accommodation in London, support you with your deposit)
- Support with gaining your driving license *T&C’s apply
- Car lease scheme *T&C’s apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career

It is our vision to provide effective, efficient, non-judgemental, user-friendly, confidential and integrated services that deliver Specialist palliative Care for the population of Hertfordshire. Flexible working is required to cover admin duties as required by the management team.

To maintain and promote at all times confidentiality and be aware of the sensitive nature of the Specialist Palliative Care Service. The post holder will act on their own initiative in dealing with day to day issues.

The post holder may be called upon to assist with organising training events, support presentation processes and supporting meetings for the service and clinical lead.

Please refer to the attached Job Description for full list of responsibilities.


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