Administrative Assistant

2 weeks ago


Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full time

A fantastic opportunity has arisen at the Royal Berkshire NHS Foundation Trust for a 0.8wte (30 hours a week) Band 2 Administrative Assistant in our forward-thinking 18 bedded Intensive Care Unit (ICU).

We are looking for a caring, friendly and highly motivated individual who thrives in a challenging and dynamic environment.

You will work in partnership with the Administrative Team alongside a highly skilled multi-disciplinary team, and will be supported by the Administrative Services Manager, Directorate Manager, Lead Nurses and Matron.
- The Critical Care Administrative Assistant provides operational and clerical assistance to the Critical Care Unit by undertaking a range of operational activities. The post holder works using their own initiative.
- As part of the critical care team, the post holder will work in a highly pressurised acute clinical area where all staff are required to be adaptable and respond to unpredictable situations and workloads.
- The successful applicant will be able to use their own initiative and have an eye for detail. The post holder will be responsible for delivering an effective and efficient support service to the Emergency Directorate, to assist in the provision of quality patient care. This will include comprehensive clerical and administrative duties that support the administrative elements of the emergency patient pathway.

Aligned with the Royal Berkshire NHS Foundation Trust, our vision is to work together to provide outstanding care for our community.

Fundamental to this principle is the aim to work as a cohesive multidisciplinary team by embedding Trust values and placing the patient and our colleagues at the heart of everything we do.
- The Critical Care Administrative Assistant provides operational and clerical assistance to the Critical Care Unit by undertaking a range of operational activities. The post holder works using their own initiative.
- As part of the critical care team, the post holder will work in a highly pressurised acute clinical area where all staff are required to be adaptable and respond to unpredictable situations and workloads.
- The post holder will attend meetings.
- To be responsible for the transcription of minutes and subsequent collation and distribution to staff.
- As part of a team provides a co-ordinated and comprehensive administrative service to the Intensive Care Unit (ICU).
- Ensures high levels of satisfaction by being an accessible, customer focused and knowledgeable point of contact for patients, relatives and clinicians.
- The post holder may be required to support critical care sub-specialty teams including Rehabilitation after Critical Illness (RaCI) and the Bereavement teams managing the outpatient appointments process.



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