Senior User Researcher

6 months ago

London, United Kingdom Public Sector Resourcing Full time

**Senior User Researcher - **Inside IR35**

**Contract Term: 6 months**

**Contracting Authority: Bank of England**

**Location: Hybrid/London/Leeds/Glasgow**

**The Bank of England is the UK's central bank. Our mission is to deliver monetary and financial stability for the British people.**

The Bank of England is a diverse organisation. Each of its 4,000 people are committed to public service and dedicated to promoting the good of the people of the United Kingdom by maintaining monetary and financial stability.

**SC Clearance is an essential requirement for this role, as a minimum you must be eligible and willing to undergo these checks.**

**As Senior User Researcher, your main responsibilities will be**:

- You’ll be joining the Service Design team at the Bank, which focuses on a blend of internal facing and external facing services.
- The project you’ll be joining focuses on internal users and aims to establish an understanding of the current way they look for and find data in the Bank. This is a discovery piece of work, which should lead to a future state vision.
- Looking at End to End Process / Mapping the process / Research / Observation / Job shadowing.

**You’ll have relevant experience in**:

- Specific experience working with data services or data management spaces, and who are familiar with and confident around common data concepts.
- A Degree in HCD or other relevant area of study.
- Minimum 5 years industry experience as a user researcher across a number of working environments.
- Experience leading and conducting generative, formative and summative user research.
- Solid capability across the whole UR lifecycle from defining participants and research objectives through to reporting and making recommendations.
- Experience with a range of tools and methods, knowing when to use which.
- Coherent and effective storytelling.
- Workshop design and facilitation.

**Our Approach to Inclusion**

The Bank values diversity, equity, and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve.

At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation, and socioeconomic status. We believe that it’s by drawing on different perspectives and experiences that we’ll continue to make the best decisions for the public.

**Disability confident**We will be in touch to discuss your suitability and arrange your Guaranteed Interview.**

**Should you require reasonable adjustments at any?point during the recruitment process or if there is a?more accessible way for us to communicate, please do?let me know**.**- Please be aware that this role can only be worked within the UK and not Overseas._

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