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Administrator

7 months ago

WestcliffonSea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

The Integrated discharge Team are looking for an administrator at our Southend site

The role is to provide clerical and administrative support and facilitate the smooth running of processes within the Integrated Discharge Team.

The Integrated Discharge Team support patients with complex healthcare needs, who may require long-term health and social care planning or a short term intervention following a change of condition or acute illness.

We aim to anticipate, co-ordinate and join up health and social care needs for patients at a high risk of unplanned admissions to hospital.

Maintain effective communication with colleagues and patients.

To update and disseminate the updated information with the Discharge tracker to all members of the MDT three times a day

Ensure entries into the computer system are timely and accurate maintaining patient and clinical confidentiality at all times.

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress

For full details about this varied and rewarding role, please see attached job description, but some of the responsibilities include

To compile and update the Discharge tracker throughout the day liaising with all multi-disciplinary teams, to ensure all information within the report is accurate.

To undertake the full range of clerical and administrative duties which include dealing with the public via the telephone to provide support and advice, dealing with staff from multi agencies to ensure information is shared appropriately with the Information Governance policy.

To have a comprehensive range of typing and keyboard skills.
To answer internal telephone enquiries, in a courteous and helpful manner, seeking clarification where appropriate.

Maintain knowledge and skills by undertaking appropriate training and development to provide a high quality administrative service.

To maintain confidentiality relating to patients and staff at all times