Administration Team Leader

5 months ago

Cardiff, United Kingdom Cardiff University Full time

**JOB PURPOSE**

Provide comprehensive and professional support to the Estates & Campus Facilities department while supervising the Administration (CAFM Support) team.
- Computer Aided Facility Management (CAFM) software enables our Estates and Campus Facilities team to plan, execute and monitor all activities involved in reactive and planned preventative maintenance, space, move, asset management and operational Facilities Management.
- This role is eligible to be offered on a blended working basis, meaning that as well as spending time working on campus you can also choose to spend some time working from another location, e.g. your home. The University is committed to offering this flexibility, wherever the role and business need allows, supporting work-life balance.
- As the biggest university in Wales - and a major employer, with more than 7,000 staff - we are an ambitious and innovative university located in a beautiful and thriving capital city. We can offer you the chance to work in a vibrant organisation, with great benefits and opportunities for progression.
- **DUTIES AND RESPONSIBILITIES**

**Key Duties**
- Supervise the Administration (CAFM Support) Team, allocating tasks, producing work schedules, monitoring holiday cover arrangements; completing probation, contributing to annual appraisal and staff development requirements; and providing training and wellbeing support to staff members where necessary.
- Supervise the day-to-day operation of the Estates CAFM Helpdesk function, adapting processes in response to the reactive nature of the business need, whilst delivering a highly customer centric service at all times.
- Be the focal point for CAFM related enquiries and queries from Estates colleagues, contractors & customers, offering guidance on related activities, representing the team at meetings, and contributing to process reviews.
- Support the Administration Manager with system administration tasks, to include:

- User account administration,
- Dataset cleansing,
- Geography imports,
- Service matrix reviews,
- Asset management,
- Contractor management.
- Assist in the design and delivery of CAFM related training to both internal and external parties.
- Instruct and guide colleagues across the University on CAFM / helpdesk procedures as required.
- Gather and analyse data from the CAFM system so that informed decisions can be made, establishing basic trends and patterns in the data and providing reports and recommendations for management.
- Support the team to work together to achieve shared objectives.
- Work with others to make recommendations to improve our ways of working.
- Establish productive relationships with key individuals (University colleagues and external contacts) to help improve the level of service the team provides to its customers.
- Perform a variety of administrative duties to support the team and department achieve its goals.

**General Duties**
- Abide by all University policies and undergo appropriate personal and professional development.
- Perform other duties which are not included above, but which will be consistent with the role.
- Uphold the Professional Services Values & Behaviours or local equivalent.

**Person Specification**
- We are looking for a team player who will work with colleagues to provide a great service to staff and students. You don’t need to have worked for a University before; this is an opportunity to show your potential and start or continue your career at Cardiff University.
- This role may be an opportunity for you to build on your experience from working in a previous administrative role or environment, showing your transferable skills and aptitude to be successful in the role. You should have an interest in managing and developing a team. You should be enthusiastic about developing your knowledge and skills to become a valued member of the team and to provide supervisory support to those under your line management.-
- Please note that these are also the criteria shortlisted applicants will be assessed against at interview and/or by other means (e.g. a skills test).
- **Essential Criteria**
- Ability to communicate clearly, concisely, and effectively to provide detailed advice, guidance and support to team members and customers on CAFM and helpdesk matters.
- Evidence of a good standard of numeracy and IT literacy.
- Experience of working in an administrative role or environment.
- Understanding of line management responsibilities (such as work allocation, probation, appraisal, holiday requests etc.).
- Ability to resolve and manage performance and welfare issues within your team, adhering to University procedures and policies, maintaining professional standards.
- Ability to communicate information effectively and professionally to a diverse range of people.
- Ability to use your initiative and creativity to solve problems, respond to queries and make recommendations, identifying and proposing practical solutions.
- Ability to work u

  • Administration Team Leader

    1 week ago

    Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

    Job summary Are you looking for an opportunity to enhance your skills and progress your administration / management career within the NHS? Do you have experience of managing and delivering high quality administration support to senior leaders? Are you looking for a new challenge? If so, we have some exciting opportunities for you. The Children, Young...

  • Admissions Team Leader

    6 months ago

    Cardiff, United Kingdom Cardiff University Full time

    **Key Duties** - Line management of an allocated pool of Admissions Supervisors and Admissions Administrators including new staff induction, 1:1’s, personal development reviews, holiday approval, training/support provision (including the provision of training for new team members and peer to peer support), managing performance and sickness with the support...

  • Group Vehicle Administration Team Leader

    6 months ago

    Cardiff, United Kingdom Eclipse Recruitment UK Full time

    We are working with one of the largest automotive dealer groups in South Wales and the West of England who are looking for a **Group Vehicle Administration Team Leader** based at their Chepstow, Bristol, Cardiff or Bath sites (all will be considered) **In this role**: - You will be responsible for managing and developing the Vehicle Admin Team. - You will...

  • Admissions Team Leader

    2 months ago

    Cardiff, United Kingdom Spire Healthcare Ltd Full time

    Admissions Team Leader | St Mellon's - Newport | Competitive salary plus excellent benefits | Permanent - Full timeDue to period of innovation, Spire Healthcare's Cardiff hub are recruiting for a Admissions Team Leader. We are looking for driven, customer focused individuals to join our team on a full time and permanent basis. Full training will be provided...

  • Business Support Team Leader

    6 months ago

    Cardiff, United Kingdom Health Education and Improvement Wales Full time

    An exciting opportunity for a suitably experienced administration team leader has become available at Health Education and Improvement Wales (HEIW) The Business Support Team leader will be a key member of a centralised Business Support Team and will coordinate and delegate work to the team to enable a comprehensive administration support function for a...

  • Admissions Team Leader

    3 weeks ago

    Cardiff, United Kingdom Spire Healthcare Group plc Full time

    Job Description Admissions Team Leader | St Mellon's - Newport | Competitive salary plus excellent benefits | Permanent - Full time Due to period of innovation, Spire Healthcare's Cardiff hub are recruiting for a Admissions Team Leader. We are looking for driven, customer focused individuals to join our team on a full time and permanent basis. ...

  • Admissions Team Leader

    2 months ago

    Cardiff, United Kingdom Spire Healthcare Group plc Full time

    Admissions Team Leader | St Mellon's - Newport | Competitive salary plus excellent benefits | Permanent - Full timeDue to period of innovation, Spire Healthcare's Cardiff hub are recruiting for a Admissions Team Leader. We are looking for driven, customer focused individuals to join our team on a full time and permanent basis. Full training will be provided...

  • Admissions Team Leader

    4 weeks ago

    Cardiff, United Kingdom Spire Healthcare Group plc Full time

    Admissions Team Leader | St Mellon's - Newport | Competitive salary plus excellent benefits | Permanent - Full timeDue to period of innovation, Spire Healthcare's Cardiff hub are recruiting for a Admissions Team Leader. We are looking for driven, customer focused individuals to join our team on a full time and permanent basis. Full training will be provided...

  • Admissions Team Leader

    3 weeks ago

    Cardiff, United Kingdom Spire Healthcare Group plc Full time

    Admissions Team Leader | St Mellon's - Newport | Competitive salary plus excellent benefits | Permanent - Full time Due to period of innovation, Spire Healthcare's Cardiff hub are recruiting for a Admissions Team Leader. We are looking for driven, customer focused individuals to join our team on a full time and permanent basis. Full training will...

  • Admissions Team Leader

    2 months ago

    Cardiff, United Kingdom Spire Healthcare Group plc Full time

    Admissions Team Leader | St Mellon's - Newport | Competitive salary plus excellent benefits | Permanent - Full timeDue to period of innovation, Spire Healthcare's Cardiff hub are recruiting for a Admissions Team Leader. We are looking for driven, customer focused individuals to join our team on a full time and permanent basis. Full training will be provided...

  • Operations Team Leader

    5 months ago

    Cardiff, United Kingdom Liberty Full time

    Liberty has an exciting opportunity for an Operations Team Leader to join our team, based in Cardiff. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a competitive salary of £28,000 dependant on experience Plus Benefits. We are an experienced and innovative Heating and Compliance firm that is...

  • Team Leader

    2 months ago

    Cardiff, Cardiff, United Kingdom beBee Professionals Full time £45,000 - £60,000

    Team Leader Job DescriptionWe are seeking an experienced and motivated Team Leader to manage and inspire our dynamic team in Cardiff, United Kingdom.Key Responsibilities:Lead and motivate the team to meet performance targets and goals.Monitor and report on team performance, ensuring key performance indicators (KPIs) are met.Conduct regular team meetings to...

  • Team Leader

    5 months ago

    Cardiff, United Kingdom Cineworld Group Plc Full time

    **Team Leader - Cardiff**: Location Cardiff Business Area: Cineworld Cinemas Job type: Full Time Contract Contact name: Emma Poppleton Job ref: 060856 Published: about 2 hours ago **Looking for that Leading Role,** **Team Leader - Cardiff** If it is a little more responsibility that you are after, the Team Leader role is just for you. You and your...

  • International Recruitment Team Leader

    6 months ago

    Cardiff, United Kingdom NHS Wales Shared Services Partnership Full time

    The All Wales International Recruitment Programme is a ground-breaking “Once for Wales” collaborative initiative coordinated and delivered by the NHS Wales Shared Services Partnership in partnership with Health Boards and Trusts across Wales. Launched in November 2021, the Programme has delivered hundreds of internationally trained Nurses into the NHS...

  • Team Leader

    5 months ago

    Cardiff, United Kingdom 123 Recruitment and Training Full time

    Contact Centre Manager Up to £35,000 - £45,000 basic plus monthly bonus (OTE £60k) Cardiff City Centre Flexible start date (Full time) We have a brand-new opening for an experienced team leader, or senior looking to step up This is the chance for you to be a leader of what is already a hugely successful sales team. Last month alone this team achieved a...

  • Team Leader

    6 months ago

    Cardiff, United Kingdom Integra Community Living Options Ltd Full time

    **Job Description**: **Team Leader** Up to 37.5hrs per week available £13.65 per hour **Do you dare to make a difference?** We know working in Social care is more than ‘just a job’. To us its playing a crucial role in enabling the people we support to live their best lives. Unlock your potential by joining our team as a Team Leader at **Integra, Ty...

  • Admissions Team Leader

    2 months ago

    Cardiff, Wales, Wales, United Kingdom Spire Healthcare Group plc Full time

    Admissions Team Leader | St Mellon's - Newport | Competitive salary plus excellent benefits | Permanent - Full timeDue to period of innovation, Spire Healthcare's Cardiff hub are recruiting for a Admissions Team Leader. We are looking for driven, customer focused individuals to join our team on a full time and permanent basis. Full training will be...

  • Admissions Team Leader

    2 months ago

    Cardiff County, United Kingdom Spire Healthcare Group plc Full time

    Admissions Team Leader | St Mellon's - Newport | Competitive salary plus excellent benefits | Permanent - Full timeDue to period of innovation, Spire Healthcare's Cardiff hub are recruiting for a Admissions Team Leader. We are looking for driven, customer focused individuals to join our team on a full time and permanent basis. Full training will be...

  • Team Leader

    5 months ago

    Cardiff, United Kingdom Barburrito Full time

    **Are you passionate about leading a team to success? Are you enthusiastic about delivering brilliant customer service?** We have an exciting opportunity at Barburrito for a **Team Leader **to join our team at our store. If you are passionate, enthusiastic and ambitious, this could be the role for you... **As a Team Leader, you will...** - **Support,...

  • Team Leader

    5 months ago

    Cardiff, United Kingdom Barburrito Full time

    **Are you passionate about leading a team to success? Are you enthusiastic about delivering brilliant customer service?** We have an exciting opportunity at Barburrito for a **Team Leader **to join our team at our store. If you are passionate, enthusiastic and ambitious, this could be the role for you... **As a Team Leader, you will...** - **Support,...