Lead Secretary

2 weeks ago


North Shields, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

The successful applicant will be required to oversee the secretarial and clerical teams working in Diabetes and Health Psychology at North Tyneside General Hospital. You will manage attendance using Healthroster, you will complete appraisals, undertake return to work interviews and support the clerical team with the help of the Administration Manager. You will also provide comprehensive secretarial service to consultants and their teams by managing diaries, arranging and minute meetings, communicate with GPs and patients, transcribe clinical documentation using the Trust’s digital dictation system. You will also support effective utilisation of OP clinic capacity, support the management of all patient journeys including target administration e.g. GP referrals, 18 week RTT.
- To act as Lead Secretary to a specialty team which consists of secretaries, clerical officers and ward/outpatient clerks.
- Plan, allocate and supervise the work of a team
- Provide comprehensive secretarial service to consultant(s) and their team
- To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.


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