Patient Education

2 months ago

North Shields, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

We have an exciting opportunity for an enthusiastic and motivated person to join the Diabetes Admin team to support the clinical teams in the provision of patient education and staff training.

This is a varied and interesting role where you have daily contact with our patients and should therefore possess excellent communication skills.

We provide face to face and virtual education sessions for patients, supporting the continual growth of technology within diabetes and the post holder will work within the wider admin team to support all administrative aspects of these.

You will also be responsible for providing admin support for the education sessions we provide to NHS staff within our local hospitals and primary care.

Works as a member of the team contributing to the smooth running of staff training and patient education programmes

Support the Diabetes Administrator & Patient Education Administrator in the provision of an effective general administrative/clerical service to the wider clinical team

Works within a clear framework of delegated tasks with supervision available

Working within the multidisciplinary team of Doctors, Nurses, Podiatrist, Dietitians, Health Psychologists, Management and Admin/Clerical staff.

Under instruction from the Admin/Secretarial leads, work as part of the wider team to provide ad-hoc reception cover within the Diabetes Centre during periods of absence

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

To ensure efficient coordination of all Patient Education and Staff Training within the Diabetes Service

To provide general clerical and administrative support to the wider Diabetes & Endocrinology Service under the direction of the Diabetes Administrator / Patient Education Administrator

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