Bereavement Officer

4 weeks ago

Sheffield, United Kingdom NHS Professionals Full time

**Job Title**: Bereavement Officer

**Trust Location**: Sheffield Teaching Hospitals NHS Foundation Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the Sheffield Teaching Hospitals NHS Foundation Trust would love to hear from you

**About the Trust**

Sheffield Teaching Hospitals NHS Foundation Trust is one of the UK’s largest, busiest, and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in Sheffield, as well as specialist care for patients from further afield.

**What you’ll be responsible for**:

- Ensure patient case notes are requested, collected, traced and available, maintaining general tidiness and security of case notes at all times.
- Ensure deceased patient information correctly recorded and reconciled on the relevant patient administration and trust systems, regularly monitoring data quality reports to ensure highest standards of data accuracy is maintained at all times.
- Exercise judgement and initiative in line with departmental guidelines to make informed decisions relating to the appropriate processes, procedures required for the care of deceased patients, escalating any concerns or issues to the appropriate senior colleague as required.
- Communicate with distressed or potentially aggressive relatives and family members in a professional, courteous and sensitive manner, using tact, empathy and diplomacy, seeking to overcome any barriers to understanding where relevant to achieve a satisfactory outcome.

The role will involve, but not be limited to you performing the above

**You’ll learn the following whilst working at the trust**:

- An in depth understanding of the roles and responsibilities involved in working within the NHS
- Knowledge of the systems used, to effectively complete your role to the highest standard at all times
- A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You’ll have the following skills/experience**:

- Excellent communication skills.
- Excellent organisational skills.
- Knowledge of Microsoft Packages e.g., Outlook, Word, Excel, PowerPoint.
- System knowledge of Ulysses system.
- A knowledge of bereavement.
- Previous administration experience.

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

NHS Professionals manage your data, please see our Privacy Notice on our website.

**Job Types**: Full-time, Temporary contract

**Salary**: £12.45 per hour

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- social work: 1 year (preferred)
- Administrative: 2 years (preferred)

Licence/Certification:

- HCPC (preferred)

Work Location: In person

Reference ID: 65417

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