1st/2nd Line Service Desk

**Service Desk Advisor **_1st & 2nd Line Support Desk, 0ffice365_ A great opportunity for an individual looking to take the next step in their IT career. - Permanent Role - Newcastle Upon Tyne City Centre based office - Hybrid work pattern (flexible homeworking and office based work) - 40rs a week We're looking for someone who has previous helpdesk...

**IT Support Analyst** **Location: Newcastle** **Salary: £23,000 - £26,000** **Type: Permanent** A **new and exciting role** has just become available for an **IT Support Analyst** working for a **leading global organisation** based in the heart of Newcastle offering**progression and exciting project work!** Experience Required: - Experience of providing...

1st Line Service Desk Analyst / Junior IT Analyst / Support Technician / Technical Support / Level 1 Support / Customer Service / Managed Service Provider / MSP / IT Helpdesk Concept Resourcing are currently working with a growing Managed Service Provider to recruit a 1st Line Service Desk Analyst into their support team. This is an excellent opportunity...

1st Line Service Desk Analyst / Junior IT Analyst / Support Technician / Technical Support / Level 1 Support / Customer Service / Managed Service Provider / MSP Concept Resourcing are currently working with a growing Managed Service Provider to recruit a 1st Line Service Desk Analyst into their support team. This is an excellent opportunity for someone keen...

**1st Line Service Desk Analyst** **Location: Newcastle** **Salary: £21,000 - £23,000** **Type: Permanent** A **leading public sector organisation** are looking for **1st Line Service Desk Analyst!** You will be joining the Service Desk Team during an **exciting period of transformation** across their organisation. The organisation in question are a...

**Job Title: Digital Service Desk Advisor** **Location: Hybrid/Newcastle** **Duration: Permanent** **Role**: As a Digital Service Desk Advisor you'll be joining the Digital Policing function and play a key role in providing effective 1st line technical support to employees, customers and officers across the force. Joining Digital Policing as a Service...

**Role**: 2nd Line IT Support Engineer **Location**: Newcastle, England **Salary**: £25,000 - £28,000 DOE ** INTERVIEWING IMMEDIATELY ** Recently recognised as one of the UK's fastest growing tech companies, they are on the hunt for a **2nd Line IT Support Engineer** to join their tech team. My client is a thriving and rapidly growing Managed Service...

**2nd Line Support Technician** Growing Newcastle tech company of approaching 50 staff requires 2nd Line Support Technician as part of its ongoing and future plans. **_Reporting to the Support Team Leader _ _your main responsibilities as _ _2nd Line Support _ _Technician_ _ will include:_** - Handling and resolving escalations from 1st line support -...

Are you passionate about IT and customer service? Join our dynamic team as a 1st Line Support Technician and play a pivotal role in supporting users across our clients site. You’ll be the first point of contact for IT support, ensuring smooth operation of hardware, troubleshooting issues, and contributing to key projects like system upgrades and...

Are you passionate about IT and customer service? Join our dynamic team as a 1st Line Support Technician and play a pivotal role in supporting users across our clients site. You’ll be the first point of contact for IT support, ensuring smooth operation of hardware, troubleshooting issues, and contributing to key projects like system upgrades and security...

**IT Service Desk Agent** TRS II - MOD - 5120 Newcastle upon Tyne, UK **Salary**: upto £24,225 We are currently looking for a 2nd Line Service Desk Agent/Technical Remote Specialist to maintain and support the desktop client computing environments. The role is 37.5 hours per week, Monday to Friday covering shifts between 07:00 - 19:00. You will be working...

We are urgently seeking an IT Service Desk Analyst to join our market leading client on a 9 months fixed term contract basis, working fully remote Monday to Friday, 4.00am to 12.00pm. As the IT Service Desk Analyst, you will be responsible for providing first level support through taking calls and handling the resulting incidents or Service Requests, using...

1st Line IT Service Desk Analyst Permanent (Full-Time) Based in Newcastle - Grey Street Overall Job Purpose: The Service Desk is the entry point and ongoing single point of contact for all IT support related interactions. - Providing colleagues with the support they need to complete their job - Prompt identification, understanding and resolution of issues -...

**We are looking for a proactive and keen 1st Line Engineer for my client, an award-winning MSP** My client is a vibrant MSP who's #1 priority is staff retention. They're looking for a keen and dedicated 1st Line Engineer to join the sociable team as they provide quality client support. **The Role**: - Joining the dedicated 1st Line Team of the Service...

1st Line Support Partner Newcastle upon Tyne Full Time (37.5 hours per week) Permanent Starting Salary c£20,500 pa, plus great benefits **Supporting the business through technology and innovation. That’s when it hits home**. Due to an internal promotion, we're looking for our next service desk colleague to join our awesome 1st line team here at Home...

1st Line IT Support Analyst / Helpdesk Technician IT 1st Line Support Analyst / Helpdesk Technician with at least 6 months experience in an IT helpdesk / IT 1st line support role is required by a leading company in central Newcastel Joining a g IT team, the role is to use your technical expertise to resolve 1st line IT issues for employees in a timely...

Permanent- Newcastle Upon-Tyne- Posted 4 hours agoKey responsibilities: - Work closely with 1st Line Support and escalate issues as necessary. - Troubleshoot and resolve technical issues in a timely and efficient manner. - Communicate effectively with end-users and stakeholders to ensure a positive customer experience. - Document all incidents and support...

At RMT Technology, we’re more than just a tech company – we’re your trusted partner in growth and innovation. With a commitment to delivering personalized IT support and solutions, we empower businesses to thrive in a rapidly evolving digital landscape.We understand that every business is unique, which is why we provide tailor-made technology services...

At RMT Technology, we’re more than just a tech company – we’re your trusted partner in growth and innovation. With a commitment to delivering personalized IT support and solutions, we empower businesses to thrive in a rapidly evolving digital landscape.We understand that every business is unique, which is why we provide tailor-made technology services...

At RMT Technology, we’re more than just a tech company – we’re your trusted partner in growth and innovation. With a commitment to delivering personalized IT support and solutions, we empower businesses to thrive in a rapidly evolving digital landscape.We understand that every business is unique, which is why we provide tailor-made technology services...