1st/2nd Line Support

Permanent- Newcastle Upon-Tyne- Posted 4 hours agoKey responsibilities: - Work closely with 1st Line Support and escalate issues as necessary. - Troubleshoot and resolve technical issues in a timely and efficient manner. - Communicate effectively with end-users and stakeholders to ensure a positive customer experience. - Document all incidents and support...

IT Support / Multiple positions. 1st line Support £23-£26k2nd line Support £26k-£30k Some flexibility for superstars! I am currently working with an industry leading, fast-growing technology company that have offices dotted around the UK, with this position being based around the Consett area. They serve over 9,000 customers and aim to maximise...

Are you passionate about IT and customer service? Join our dynamic team as a 1st Line Support Technician and play a pivotal role in supporting users across our clients site. You’ll be the first point of contact for IT support, ensuring smooth operation of hardware, troubleshooting issues, and contributing to key projects like system upgrades and...

Are you passionate about IT and customer service? Join our dynamic team as a 1st Line Support Technician and play a pivotal role in supporting users across our clients site. You’ll be the first point of contact for IT support, ensuring smooth operation of hardware, troubleshooting issues, and contributing to key projects like system upgrades and security...

1st Line IT Support Analyst / Helpdesk Technician IT 1st Line Support Analyst / Helpdesk Technician with at least 6 months experience in an IT helpdesk / IT 1st line support role is required by a leading company in central Newcastel Joining a g IT team, the role is to use your technical expertise to resolve 1st line IT issues for employees in a timely...

**1st Line Support Analysts - Does your company offer you the following**: - **Up to £32K dependent on experience**: - **32 days holiday plus bank holidays**: - **Awesome Shift Rotation**: - **Hybrid Working**: - **GP Service, Bupa**: - **Healthcare**: - **Pension**: - **Flexible working.** If the answer is no, please contact me for a confidential...

**25 - 35k per annum, 2-3 days expected in the office.** **IT Support Analyst** required for an international organisation with offices based near to Stratford-upon-Avon. Within this role you will play a key part in providing 1st/2nd line IT support to the wider user base situated throughout the UK.Working within the IT department, you will play a critical...

**2nd Line Support Engineer, Newcastle** We're seeking a 2nd Line Support Engineer to join a busy support team based in Newcastle. Working as a 2nd Line Support Engineer, you'll be expected to help troubleshoot and resolve support tickets as they come in, taking ownership of problems and guiding themthrough to a successful resolution. **What will I be...

Ideally you will have experience preparing and installing Windows 10 on laptops and desktops, plus experience in helpdesk support (call taking, logging, diagnostics and fixing). You will also provide hands-on support installing hardware/configuring laptops,hence the need to be on-site a couple of days per week. **Key Skills** - Following existing procedures...

We're hiring ! Opportunity for a 1st and 2nd line IT Technician but if you have the appetite and aptitude, you can be trained in other areas of expertise within the company. There are opportunities for training and development. They're looking for local talent. Interested? **Benefits**: - 5 Minute walk from HQ into town centre - Parking for car and...

1st Line IT Service Desk Analyst Permanent (Full-Time) Based in Newcastle - Grey Street Overall Job Purpose: The Service Desk is the entry point and ongoing single point of contact for all IT support related interactions. - Providing colleagues with the support they need to complete their job - Prompt identification, understanding and resolution of issues -...

We are looking for an enthusiastic and engaging 1st Line Support Technician, to support Exclusive Networks GSO clients as well as providing internal support. This is a great entry level role for someone looking to forge a career in IT. You will be working in a fast-paced environment supporting multiple contracts and a variety of different customers....

**Tier 1 / 1st Line IT Support Analyst** Based in Newcastle, my client are looking for a 1st Line Support Analyst to join them on a permanent basis. This is working for a market-leading organisation that offer a fantastic working environment and genuine self-development and career growth opportunities. You will be primarily responsible for managing and...

**We are looking for a proactive and keen 1st Line Engineer for my client, an award-winning MSP** My client is a vibrant MSP who's #1 priority is staff retention. They're looking for a keen and dedicated 1st Line Engineer to join the sociable team as they provide quality client support. **The Role**: - Joining the dedicated 1st Line Team of the Service...

1st Line Support Analyst Newcastle - On Site £25,000 DOE Permanent HAYS Technology are currently looking to recruit for a 1st Line Support Analyst. on a permanent basis within a professional services environment. As 1st Line Support, you provide entry level support to internal employees within the business, acting as the first point of contact in relation...

Are you passionate about IT Support and seeking an exciting new opportunity? Our Client is a rapidly growing health care organisation and we are supporting their recruitment for an experienced 2nd Line Support Engineer who excels in customer service. This role offers the chance to join a company that is transforming health care with cutting-edge IT...

**Job Title: Digital Service Desk Advisor** **Location: Hybrid/Newcastle** **Duration: Permanent** **Role**: As a Digital Service Desk Advisor you'll be joining the Digital Policing function and play a key role in providing effective 1st line technical support to employees, customers and officers across the force. Joining Digital Policing as a Service...

IS 1st Line Support Apprentice - Level 3 Fixed Term for 15 months - (with progression opportunities available) Full Time (37.5 hpw) Salary £4.62 to £8.91 per hour, depending on age (this is reflective of NMW) plus you’ll achieve an accredited professional qualification (which we pay for!) **We’re shaping our future with brilliant apprentices like...

1st Line Service Desk Analyst / Junior IT Analyst / Support Technician / Technical Support / Level 1 Support / Customer Service / Managed Service Provider / MSP / IT Helpdesk Concept Resourcing are currently working with a growing Managed Service Provider to recruit a 1st Line Service Desk Analyst into their support team. This is an excellent opportunity...

**WHO ARE WE?** **We’re innovators and we’ve made big changes in our industry!** Employing over 450 teammates across the country, we’re the UK’s largest property auctioneer, market leader in online auction and the pioneers of the UK’s first end-to-end onboarding and sales progression platform. **OUR PROMISE TO YOU** Working in our team, you...