1st/2nd Line Technical Support

**IT Support Analyst** **Location: Newcastle** **Salary: £23,000 - £26,000** **Type: Permanent** A **new and exciting role** has just become available for an **IT Support Analyst** working for a **leading global organisation** based in the heart of Newcastle offering**progression and exciting project work!** Experience Required: - Experience of providing...

Permanent- Newcastle Upon-Tyne- Posted 4 hours agoKey responsibilities: - Work closely with 1st Line Support and escalate issues as necessary. - Troubleshoot and resolve technical issues in a timely and efficient manner. - Communicate effectively with end-users and stakeholders to ensure a positive customer experience. - Document all incidents and support...

**2nd Line Support Technician** Growing Newcastle tech company of approaching 50 staff requires 2nd Line Support Technician as part of its ongoing and future plans. **_Reporting to the Support Team Leader _ _your main responsibilities as _ _2nd Line Support _ _Technician_ _ will include:_** - Handling and resolving escalations from 1st line support -...

Are you passionate about IT and customer service? Join our dynamic team as a 1st Line Support Technician and play a pivotal role in supporting users across our clients site. You’ll be the first point of contact for IT support, ensuring smooth operation of hardware, troubleshooting issues, and contributing to key projects like system upgrades and...

Are you passionate about IT and customer service? Join our dynamic team as a 1st Line Support Technician and play a pivotal role in supporting users across our clients site. You’ll be the first point of contact for IT support, ensuring smooth operation of hardware, troubleshooting issues, and contributing to key projects like system upgrades and security...

IT Support / Multiple positions. 1st line Support £23-£26k2nd line Support £26k-£30k Some flexibility for superstars! I am currently working with an industry leading, fast-growing technology company that have offices dotted around the UK, with this position being based around the Consett area. They serve over 9,000 customers and aim to maximise...

1st Line IT Support Analyst / Helpdesk Technician IT 1st Line Support Analyst / Helpdesk Technician with at least 6 months experience in an IT helpdesk / IT 1st line support role is required by a leading company in central Newcastel Joining a g IT team, the role is to use your technical expertise to resolve 1st line IT issues for employees in a timely...

At RMT Technology, we’re more than just a tech company – we’re your trusted partner in growth and innovation. With a commitment to delivering personalized IT support and solutions, we empower businesses to thrive in a rapidly evolving digital landscape.We understand that every business is unique, which is why we provide tailor-made technology services...

At RMT Technology, we’re more than just a tech company – we’re your trusted partner in growth and innovation. With a commitment to delivering personalized IT support and solutions, we empower businesses to thrive in a rapidly evolving digital landscape.We understand that every business is unique, which is why we provide tailor-made technology services...

At RMT Technology, we’re more than just a tech company – we’re your trusted partner in growth and innovation. With a commitment to delivering personalized IT support and solutions, we empower businesses to thrive in a rapidly evolving digital landscape.We understand that every business is unique, which is why we provide tailor-made technology services...

**1st Line Support Analysts - Does your company offer you the following**: - **Up to £32K dependent on experience**: - **32 days holiday plus bank holidays**: - **Awesome Shift Rotation**: - **Hybrid Working**: - **GP Service, Bupa**: - **Healthcare**: - **Pension**: - **Flexible working.** If the answer is no, please contact me for a confidential...

1st Line Support Partner Newcastle upon Tyne Full Time (37.5 hours per week) Permanent Starting Salary c£20,500 pa, plus great benefits **Supporting the business through technology and innovation. That’s when it hits home**. Due to an internal promotion, we're looking for our next service desk colleague to join our awesome 1st line team here at Home...

**Service Desk Advisor **_1st & 2nd Line Support Desk, 0ffice365_ A great opportunity for an individual looking to take the next step in their IT career. - Permanent Role - Newcastle Upon Tyne City Centre based office - Hybrid work pattern (flexible homeworking and office based work) - 40rs a week We're looking for someone who has previous helpdesk...

Are you passionate about IT Support and seeking an exciting new opportunity? Our Client is a rapidly growing health care organisation and we are supporting their recruitment for an experienced 2nd Line Support Engineer who excels in customer service. This role offers the chance to join a company that is transforming health care with cutting-edge IT...

1st Line IT Service Desk Analyst Permanent (Full-Time) Based in Newcastle - Grey Street Overall Job Purpose: The Service Desk is the entry point and ongoing single point of contact for all IT support related interactions. - Providing colleagues with the support they need to complete their job - Prompt identification, understanding and resolution of issues -...

**25 - 35k per annum, 2-3 days expected in the office.** **IT Support Analyst** required for an international organisation with offices based near to Stratford-upon-Avon. Within this role you will play a key part in providing 1st/2nd line IT support to the wider user base situated throughout the UK.Working within the IT department, you will play a critical...

**2nd Line Support Engineer, Newcastle** We're seeking a 2nd Line Support Engineer to join a busy support team based in Newcastle. Working as a 2nd Line Support Engineer, you'll be expected to help troubleshoot and resolve support tickets as they come in, taking ownership of problems and guiding themthrough to a successful resolution. **What will I be...

**Tier 1 / 1st Line IT Support Analyst** Based in Newcastle, my client are looking for a 1st Line Support Analyst to join them on a permanent basis. This is working for a market-leading organisation that offer a fantastic working environment and genuine self-development and career growth opportunities. You will be primarily responsible for managing and...

Ideally you will have experience preparing and installing Windows 10 on laptops and desktops, plus experience in helpdesk support (call taking, logging, diagnostics and fixing). You will also provide hands-on support installing hardware/configuring laptops,hence the need to be on-site a couple of days per week. **Key Skills** - Following existing procedures...

We're hiring ! Opportunity for a 1st and 2nd line IT Technician but if you have the appetite and aptitude, you can be trained in other areas of expertise within the company. There are opportunities for training and development. They're looking for local talent. Interested? **Benefits**: - 5 Minute walk from HQ into town centre - Parking for car and...