Customer Retentions Administrator

1 month ago


StokeonTrent, United Kingdom Bhygienic Full time

B Hygienic are a washroom company working nationwide and established in 1999. We have a unique opportunity to join our team in customer retention administration. We are looking for an experienced customer service person
- Responding to all customer concerns, questions and complaints
- Working with Account Managers to develope sales opportunities
- Retaining customers through positive influencing skills
- Utilising a CRM system to develop sales strategies and make appointments
- Operating social media sites including website updates
- Answering the main office phone, taking orders and payments
- Site surveys of customer locations

Experience of washroom or waste industries would be preferred but not essential.

The successful applicant must hold a full UK driving license.

You will work alongside our Sales account managers, Accounts and Directors therefore excellent communication is vital.
This role is extremely varied and there is never a dull moment. If you are up for a challenge, can be flexible, a team player and are great at communicating then we want to hear from you

The role is to cover maternity leave 9 months

**Job Type**: Part-time
Part-time hours: 30 per week

**Salary**: From £10.42 per hour

**Benefits**:

- Company events
- On-site parking
- Private dental insurance
- Private medical insurance

Schedule:

- 8 hour shift

Work Location: In person


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