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Office Administrator
2 months ago
_At YTIC, we pride ourselves on providing exceptional products/services to our clients. We believe in fostering a positive work environment and maintaining strong relationships with both our employees and customers. We are currently seeking a dedicated and organized Office Administrator to join our team and help us continue to exceed expectations._
**Responsibilities**:
- The Office Administrator will be responsible for managing the daily administrative tasks of our office. This includes, but is not limited to:
- Managing and processing invoices, ensuring accurate and timely payments
- Overseeing credit control, monitoring customer accounts, and resolving discrepancies
- Maintaining accurate records and organizing paperwork for easy access and retrieval
- Continuously seeking ways to improve the overall customer experience by streamlining processes and enhancing communication
- Providing administrative support to other departments as needed
- Assisting in the preparation and maintenance of financial reports and budgets
- Ensuring the office is well-organised, stocked with necessary supplies, and maintaining a professional appearance
- Acting as the point of contact for internal and external inquiries, and directing them to the appropriate personnel
- Managing office calendars, appointments, and meetings
**Requirements**:
- Experience in an administrative or office management role
- Knowledge of invoicing, credit control, and financial management
- Excellent organisational skills, attention to detail, and the ability to multitask effectively
- Strong communication skills, both written and verbal, with a customer-focused approach
- Proficiency in Microsoft Office Suite, particularly Excel and Word (and Google equivalents)
- Knowledge of accounting software, such as Xero or similar, is a plus
- Ability to work independently and as part of a team in a fast-paced environment
**What We Offer**:
- Competitive salary based on experience and qualifications
- Opportunities for professional development and growth within the company
- A supportive and collaborative work environment that values employee contributions and fosters growth
**To Apply**:
**Job Types**: Full-time, Part-time
Part-time hours: 20-40 per week
**Salary**: From £10.90 per hour
Schedule:
- Day shift
- Monday to Friday
- Overtime
Ability to commute/relocate:
- Cardiff: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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