HR Administrator
3 months ago
Reporting to the Corporate HR Business Partner with daily supervision by the HR Coordinator, the **Corporate HR Administrator** will provide an extensive range of HR and administrative support and guidance to the to the Corporate HR functions including first line HR advice, guidance and resourcing tasks.
Role is hybrid between home-working and the Leicester People Team office when required.
**An example of HR & General Administrative duties**: (full duties on the job description at the end of this advert)
- Monitor and manage the Central HR Inbox by ensuring queries are distributed amongst the team and an informed response is provided to the colleague and manager within the SLA
- Escalate higher level/complex queries to the appropriate manager with an overview of the issue
- Liaise with or directing colleagues to other support teams to resolve queries
- Ensure all policies and procedures are followed and tasks are carried out effectively and efficiently providing outstanding customer service to both internal and external stakeholders
- Establish trusted relationships with managers and HR colleagues within the divisions
- Support managing employee lifecycle for the corporate services including advertising and recruitment, new starters, leavers and contract variations, adhering to agreed service level commitments
- Assist in collation of Fit & Proper Persons compliance checks
**Knowledge & Skills Required**:
- Experience or interest in HR Administration
- Level 2 qualifications or equivalent (GCSE grades 9, 8, 7, 6, 5 or 4 (previously grades A*, A, B or C)) in English and Maths
- Competent in Word, Excel, PowerPoint, HR systems and generally IT literate, self-starter
- Preferable experience of using iTrent payroll & HR system and ATS systems use
- Understands and applies strong principles of confidentiality at all times
- Strong customer focused attitude
- Curiosity to learn, proactive and creative
- Organised & ability to prioritise
- Ability to maintain professional boundaries
- Strong communication skills (both written and verbal)
- Ability to form positive working relationships across a variety of departments and levels of seniority
- The ability to deal with multiple issues simultaneously in a highly dynamic environment
- Interest in developing knowledge of the latest UK employment law and HR best practice
- Aim to develop skills and experience to HR Coordinator level and beyond
**Previous Experience**:
- Demonstrable previous experience as an HR Co-Ordinator / HR Administrator / HR Assistant preferable but not essential
- Strong administrative and time management skills
- Confident to develop own skills and knowledge whilst understanding when to escalate to HR Business Partner or Coordinator.
**What we'd like to offer you**:
- Competitive Salary
- 25 days annual leave + Bank Holidays + 'Birthday Day' Off
- Online discounts and cashback rewards
- SMART pension
- Technology scheme (qualifying period)
- Cycle to work scheme (qualifying period)
- Employee referral scheme
- Career pathways programme & Apprenticeships
We reserve the right to close the vacancy ahead of the closing date if a successful applicant is appointed.
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