Workforce Scheduling Coordinator

4 months ago

Birmingham, United Kingdom St John Ambulance Full time

**What's involved**:
**Department**:
Planning & Portfolio Management

**Salary**:
£21,840 ROE

**Our offer to you**

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts - you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

**About Us**

This is a fantastic opportunity to join a team of over 1,577 employees and over 33,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

**About the Role**

As a Workforce Scheduling Coordinator, you will work closely with colleagues in our large, successful training team providing a key service to support our operational activity. The main element of your role is to schedule trainer activity, so they can deliver First Aid training as well as other courses to our customers at over 250 St John Ambulance training sites as well as visiting customers workplaces to deliver training to groups “On-Site”.

In this role you will work both proactively and reactively to create a plan for future courses and trainer activity to maximise revenue, ensuring a wide range of courses are available to book while utilising trainers at the most convenient locations for them. You will also update this plan frequently, considering weather, sickness and cancellations to ensure that we have the best resource plan in place.

The role is a full-time role (35 working hours per week) which will include some eight-hour shifts starting from 7 am as our teams are in operation between 7 am and 5 pm Monday to Friday.

**About You**

To be successful in this role, you will be analytical and passionate about resource planning. You will also be able to evidence successful planning and organisational skills with the ability to work in a time critical environment.

In addition to being able to use Microsoft Office/365 at an intermediate level, you will ideally have experience of using computerised systems for scheduling or logistics.

**_ St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion._

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