Customer Service Executive

4 months ago

Newbury, United Kingdom Novuna Full time

Are you looking for a fast paced role at one of the UK's leading vehicle leasing companies? Keen to join an organisation that really invests in your development? Like the idea of hybrid working to suit your work/life balance?

If your answer is 'yes' to all of these, keep reading.

**Want to know a little about us?**:
At Novuna Vehicle Solutions, we're passionate about building a better tomorrow. Which is why we're lighting the way in the electric vehicle revolution. From family cars to HGVs, we're helping customers of all kinds on their journey to carbon-free mobility.

We're proud to be a **Top 50 Inclusive employer. **We're a signatory of the **Women in Finance** and the **Race at Work Charter** and we're **Disability Confident Committed**.

**What does the role involve?**:
**Some of your key duties will include**:

- Processing new vehicle orders for company car users
- Managing a portfolio of new orders, keeping on top of the status and outstanding actions on each
- Liaising with customers and internal Novuna teams to resolve queries and obtain information as required

**What are we looking for?**:
To be considered for this role you'll be someone who enjoys multi tasking and able to work quickly, yet accurately, to get orders processed in a timely manner. You'll be a real people person, interacting well with both customers and colleagues alike.

Also, we're looking for the following:

- Computer literacy
- Experience of working in a fast paced environment
- Great attention to detail
- An outgoing personality with a laser focus to get the task done

**What can we offer you?**:
At Novuna we take our people promise seriously. If you join us, you'll have a **chance to make a difference, opportunities to learn, and time to shine**.

In addition to a market-benchmarked salary our offer to you includes:

- Flexible hybrid working - 2 days a week from our office in Newbury (free onsite parking available)
- An annual bonus scheme of up to 13% of your salary
- 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
- Up to 10% employer pension contribution
- Full wellbeing package including Bupa PMI, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

**What's the next step?**:
We're **Disability Confident Committed**, so if you're a person with a disability, if you're neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we'll be happy to make reasonable adjustments to our processes for you.

**#LI-Hybrid

  • Customer Services Executive

    4 months ago

    Newbury, United Kingdom Willow HR Full time

    Freixenet Copestick are searching for a Customer Services Executive to respond to and resolve Customer queries in a professional and timely manner and process their orders. As the Customer Services Executive, you will help our customers get the best Customer experience in an effective and efficient way. - We are dedicated to creating an open and inclusive...

  • Customer Service Executive

    3 months ago

    Newbury, United Kingdom Novuna Full time

    Customer Service Executive Are you looking for a customer service role that doesn't involve working evenings or weekends? Do you enjoy providing excellent customer service over the phone? Are you someone who goes the extra mile to ensure customer queries are resolved If your answer is 'yes' to all of these, keep reading. Want to know a little about us? At...

  • Customer Service Executive

    3 months ago

    Newbury, United Kingdom Novuna Full time

    Are you looking for a customer service role which doesn't involve working evenings or weekends? Do you enjoy providing excellent customer service over the phone? Are you someone who goes that extra mile to ensure customer queries are resolved? If your answer is 'yes' to all of these, keep reading. Want to know a little about us? At Novuna Vehicle...

  • Customer Service Executive

    4 months ago

    Newbury, United Kingdom Novuna Full time

    Are you looking for a customer service role which doesn't involve working evenings or weekends? Do you enjoy providing excellent customer service over the phone? Are you someone who goes that extra mile to ensure customer queries are resolved? If your answer is 'yes' to all of these, keep reading. Want to know a little about us? At Novuna Vehicle...

  • Customer Service Executive

    4 months ago

    Newbury, United Kingdom Novuna Full time

    Are you looking for a customer service role that doesn't involve working evenings or weekends? Do you enjoy providing excellent customer service over the phone? Are you someone who goes the extra mile to ensure customer queries are resolved? If your answer is 'yes' to all of these, keep reading. Want to know a little about us? At Novuna Vehicle Solutions,...

  • Customer Service Executive

    4 months ago

    Newbury, United Kingdom Novuna Full time

    Are you looking for a customer service role which doesn't involve working evenings or weekends? Do you enjoy providing excellent customer service over the phone? Are you someone who goes that extra mile to ensure customer queries are resolved? If your answer is 'yes' to all of these, keep reading. Want to know a little about us? At Novuna Vehicle...

  • Customer Service Executive

    3 months ago

    Newbury, United Kingdom Novuna Full time

    Do you love providing exceptional customer service? Are you looking for a telephone based role with no evening or weekend working? Want to work for an award winning company who genuinely cares about it's customers and employees? If your answer is 'yes' to all of these, keep reading. *Please note we have both permanent and 12 month fixed term contracts...

  • Customer Service Executive

    4 months ago

    Newbury, United Kingdom Novuna Full time

    Are you well organised with an eye for detail? Are you enthusiastic about providing great customer service? Are your prioritisation skills second to none? If your answer is 'yes' to all of these, keep reading. Want to know a little about us? At Novuna Vehicle Solutions, we're passionate about building a better tomorrow. Which is why we're lighting the way...

  • Customer Service Executive

    3 months ago

    Newbury, United Kingdom Novuna Full time

    Do you enjoy being on the phone? Are you passionate about phenomenal customer experiences? Want to help customers on their journey to carbon-free motoring? If your answer is 'yes' to all of these, keep reading. Want to know a little about us? At Novuna Vehicle Solutions, we're passionate about building a better tomorrow. Which is why we're lighting the...

  • Customer Service Executive

    3 months ago

    Newbury, United Kingdom Novuna Full time

    Do you enjoy helping people? Are you passionate about phenomenal customer experiences? Are you looking for a sociable role? If your answer is 'yes' to all of these, keep reading. Want to know a little about us? At Novuna Vehicle Solutions, we're passionate about building a better tomorrow. Which is why we're lighting the way in the electric vehicle...

  • Customer Service Representative

    2 days ago

    Newbury, West Berkshire, United Kingdom Novuna Full time

    About the RoleWe're seeking a talented Customer Service Executive to join our team at Novuna Vehicle Solutions. As a key member of our Customer Service department, you'll play a vital role in delivering exceptional customer experiences and supporting our customers on their journey to carbon-free mobility.Key ResponsibilitiesProvide industry-leading customer...

  • Customer Service Representative

    2 days ago

    Newbury, West Berkshire, United Kingdom Novuna Full time

    About the RoleWe're seeking a talented Customer Service Executive to join our team at Novuna Vehicle Solutions. As a key member of our Customer Service department, you'll play a vital role in delivering exceptional customer experiences and supporting our customers on their journey to carbon-free mobility.Key ResponsibilitiesProvide industry-leading customer...

  • Customer Service Representative

    6 days ago

    Newbury, West Berkshire, United Kingdom Novuna Full time

    About the RoleWe're seeking a talented Customer Service Executive to join our team at Novuna Vehicle Solutions. As a key member of our Customer Service department, you'll play a vital role in delivering exceptional customer experiences and supporting our customers on their journey to carbon-free mobility.Key ResponsibilitiesProvide industry-leading customer...

  • Customer Service Representative

    6 days ago

    Newbury, West Berkshire, United Kingdom Novuna Full time

    About the RoleWe're seeking a talented Customer Service Executive to join our team at Novuna Vehicle Solutions. As a key member of our Customer Service department, you'll play a vital role in delivering exceptional customer experiences and supporting our customers on their journey to carbon-free mobility.Key ResponsibilitiesProvide industry-leading customer...

  • Customer Service Executive

    4 months ago

    Newbury, United Kingdom Novuna Full time

    Do you enjoy helping people? Are you passionate about phenomenal customer experiences? Want to play a role in the electric vehicle revolution? If your answer is 'yes' to all of these, keep reading. Want to know a little about us? At Novuna Vehicle Solutions, we're passionate about building a better tomorrow. Which is why we're lighting the way in...

  • Customer Service Representative

    2 weeks ago

    Newbury, West Berkshire, United Kingdom Novuna Full time

    About the RoleWe're seeking a talented Customer Service Executive to join our team at Novuna Vehicle Solutions. As a key member of our Customer Service department, you'll play a vital role in delivering exceptional customer experiences and supporting our customers on their journey to carbon-free mobility.Key ResponsibilitiesProvide industry-leading customer...

  • Customer Service Representative

    2 weeks ago

    Newbury, West Berkshire, United Kingdom Novuna Full time

    About the RoleWe're seeking a talented Customer Service Executive to join our team at Novuna Vehicle Solutions. As a key member of our Customer Service department, you'll play a vital role in delivering exceptional customer experiences and supporting our customers on their journey to carbon-free mobility.Key ResponsibilitiesProvide industry-leading customer...

  • Customer Service Representative

    1 week ago

    Newbury, West Berkshire, United Kingdom Novuna Full time

    About the RoleWe're seeking a talented Customer Service Executive to join our team at Novuna Vehicle Solutions. As a key member of our Customer Service department, you'll play a vital role in delivering exceptional customer experiences and helping our customers navigate their journey to carbon-free mobility.Key ResponsibilitiesProvide industry-leading...

  • Customer Service Representative

    1 week ago

    Newbury, West Berkshire, United Kingdom Novuna Full time

    About the RoleWe're seeking a talented Customer Service Executive to join our team at Novuna Vehicle Solutions. As a key member of our Customer Service department, you'll play a vital role in delivering exceptional customer experiences and helping our customers navigate their journey to carbon-free mobility.Key ResponsibilitiesProvide industry-leading...

  • Sme Customer Service Executive

    4 months ago

    Newbury, United Kingdom Novuna Full time

    Do you enjoy being on the phone? Are you passionate about phenomenal customer experiences? Want to help customers on their journey to carbon-free motoring? If your answer is 'yes' to all of these, keep reading. Want to know a little about us? At Novuna Vehicle Solutions, we're passionate about building a better tomorrow. Which is why we're lighting the...