Head of People Experience

1 week ago


WestonsuperMare, United Kingdom Home Instead Full time

**Job Description**:
**Job Title**:Head of People Experience

**Salary**:FROM £27,500 depending on experience

**Working**:8.30 to 17.00, 5 days a week with half an hour lunch break (40 hours per week)

**Location**:202 High Street, Worle, Weston super Mare BS22 6JE

**Closing date**:Friday 7th July 2023

**The Role**

We are looking for a keen and ambitious Head of People Experience with a significant background in care to join our team in Weston super Mare. As our Head of People Experience, you will be responsible for the recruitment, growth, and development of our team of Care Professionals ensuring the delivery of outstanding quality care.

In this varied and challenging role, you will be one of 3 members of our Senior Leadership Team, with 3 team members (responsible for Marketing, Recruitment and Care Professional Field Support) reporting to you to ensure an exceptional service is delivered to all our clients.

We are looking for an individual who:

- has a proven track record in providing the highest quality of service
- is experienced in leading people to provide quality, domiciliary care services
- has the ability to build fantastic working relationships
- has excellent attention to detail
- has strong influencing skills and is commercially aware
- has the drive to motivate a team both indirectly, and directly through reports
- has the mindset to embrace change and motivate a team to implement new initiatives
- has strong organisation and planning skills
- is flexible to meet the demands of the business
- is able to participate in an on-call rota
- has a full UK driver’s license and own means of transport in order to visit clients
- can take and follow advice from external HR advisors on any employment related issues such as disciplinaries and support the operations team in conducting these meetings in line with company policies and procedures.
- can carry out any other duties deemed necessary for the successful operation of the business.

**Qualifications**:
If you hold or are working towards a Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services or equivalent, it would be an advantage. Equally if you would like to work towards a Level 5 Diploma in Leadership for Health and Social Care this role would provide excellent experience. We would really like the opportunity to work with you to undertake the course and achieve your Level 5 Diploma.

This role will play a vital part in ensuring that our clients receive the highest quality care and will make a real difference for the older people we work with. Our office has been established for 11 years and has an excellent reputation within the local community. This role will play a vital part in taking our office from a “Good” to “Outstanding” CQC standard, while continuing to grow the business. We offer an attractive salary and a fantastic career development opportunity. If you have the drive and motivation to help us achieve our ambitions, we would love to hear from you.

Additional Information

**To apply



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