Customer Support Administrator

2 weeks ago


Derby, United Kingdom SF Recruitment Full time

SF Recruitment is currently recruiting for four Customer Support Administrators to join one of our key clients based in Derby. This is an excellent opportunity, joining a well-established friendly business, which will allow you to really develop and progress.The role is a full-time, permanent position working Monday to Friday - in the offices.
The role itself will support key customers and key accounts across the business with all day to day administration, you will work as a huge support to the sales department ensuring that all back office administration and business correspondence is completedsmoothly and correctly and ensuring that the customer is being provided with the utmost service.
Typical duties could include:

- Providing day to day customer service and handling any enquiries the key account customers may have
- Working closely with all departments to ensure the customer requests are achievable
- Working closely and managing product lead times, quantities etc
- Building and maintaining the relationships with the key customers
- Processing all orders
- Keeping company systems up to date
- Working closely with the sales team completing all end to end administration



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