Quality Improvement Facilitator

2 weeks ago

North London, United Kingdom Enfield Healthcare Co-operative Full time

**Job Title**:Quality Improvement Facilitator

**Hours of work**:Full-time (37.5 hours per week)

**Contract Length**:12 Month Fixed Term Contract

**Remuneration**:£45,000 - £50,000

**Responsible to**:Director of Operations (Enfield)

Senior Development Manager (Haringey)

**Accountable to**:Executive Lead, North Central London Primary Care Training Hubs

**Responsible for**: Identification of training needs, and provision of Quality Improvement Training for the delivery of a new Long Term Conditions service

**Location**:This role will be hosted across Enfield & Haringey Boroughs with occasional support in Barnet, Camden & Islington. Travel is expected within boroughs to provide in person training and support at GP Practices. A mobile phone & travel allowances will be included.

**Job Summary**

North Central London Integrated Care System Primary Care Training Hub has been commissioned to secure and support the training of staff to deliver a new Locally Commissioned Service to support patients proactively manage their long-term conditions. The aim of the programme is to ensure that a comprehensive model of personalised care is embedded across primary care, specifically general practice.

The postholder will work closely with the Programme Team to:

- Proactively develop relationships with stakeholders (internal and external) to support the development of a Quality Improvement network, aimed at improving clinical practice across all general practices and primary care networks in north central London.
- Identify ways, in line with recognised Quality Improvement approaches, that patient care, patient experience, and clinical practice can be improved - specifically related to Long Term Condition Management
- Promote the Long-Term Condition Service to ensure comprehensive support from all practices and PCNs is in place
- Provide guidance to Business Change Facilitators to ensure that business change activities are aligned to supporting improvements in clinical practice
- Work with other TH QI facilitators to proactively manage the change across the different boroughs in North Central London

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager and may be reviewed in accordance with the changing needs of the NCL Training Hub.

These posts will be working across a series of London Boroughs to ensure that all Primary Care Networks and practices can receive the support necessary to deliver the requirements of the 2023/24 Locally Commissioned Service Contract. The roles will be divided as follows:

- 2 whole time equivalent posts will support Barnet, Enfield, and Haringey
- 1 whole time equivalent post will support Camden and Islington

**About the Training Hub**

This is an exciting opportunity to join a growing team aimed at developing our health and social care workforce in North Central London.

The North Central London (NCL) Training Hub is a network of multidisciplinary primary care teams, community providers, and social care providers. Training Hubs receive core funding from Health Education England, but we also have extra commissions from NHS England & Improvement and Local Authorities.

The NCL Training Hub has been established to enhance training, education, and workforce development - with specific focus on enhancing the recruitment of new, and retention of current, staff. The NCL Training Hub has developed innovative educational and workforce initiatives for primary, community and social care. During 2021-22, these innovative models have been shortlisted and won national awards, including from HSJ and Nursing Times.
- **Key Working Relationships** **Work with a broad range of internal and external stakeholders, including**:

- North Central London Training Hub leads (across all boroughs)
- ICS Primary Care teams,
- Primary Care Networks (PCNs)
- General practice
- Health Education England
- ICS senior management teams
- NHS England Primary Care team **Develop and maintain excellent relationships with providers across care settings, education providers and other partners to ensure continuous development of new career pathways, development, and implementation of new ways of working and relevant recruitment and retention strategies**:

- Participate in relevant internal and external working groups/projects, services, and initiatives to provide, information and analytical advice and expertise.
- Develop and implement data collection systems that will provide accurate and timely data.
- Produce data analysis when identifying practices training needs, patient needs and areas of vulnerability and health inequalities
- Present information and issues, explaining highly complex issues, to a wide range of internal and external stakeholders.
- **Functional Responsibilities** Operational
- To support the members of the Trainings Hubs team deliv

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