Quality Assurance Facilitator

2 months ago


London, United Kingdom East London NHS Foundation Trust Full time

ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job overview

We are looking for an enthusiastic and dynamic Quality Assurance Facilitator to deliver the Trust Quality Assurance workstreams, contributing to improving outcomes in clinical quality and patient experience across mental health, community health and primary care services in East London, Bedfordshire and Luton.

The post holder will be responsible for delivering Quality Assurance Workstreams. They will be involved in day-to-day administrative management of the work. The post holder will support with regular collection of feedback and reviewing processes and systems, embedded in a culture of continued development and improvement.

The post holder will have an opportunity to undertake training to become a Quality Improvement Coach, and have direct involvement in quality improvement work in the Trust, as well as bringing those skills to bear in the quality assurance field.

The post offers an excellent opportunity to work within a forward thinking organisation that puts quality at the heart of what we do, further develop our quality system and enhance the quality of the services we provide for our service users, staff and other stakeholders.

Please see JD (Job Description) and PS (Personal Specification) for full details of role requirements.


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