Service Technical Administrator

2 weeks ago


Bolton, United Kingdom Howorth Air Technology Limited Full time

**Purpose of the Role**

To ensure all the departmental administration, quotations and invoices are completed in the timescales demanded by our customer base. This includes processing of quotes, orders, reports, tender submissions, invoicing & timesheets.
- Process all incoming Customer purchase orders - including contract orders and internal team orders.
- Process all purchase requisitions to the agreed timetable.
- Complete all service department invoicing to the agreed timetable.
- Complete quotations for all spares and service remedial works.
- Processing of Equipment Calibration including deliveries to suppliers and maintaining a register.
- Deal proactively with day to day queries and requests from internal and external clients in a timely way.
- Ensuring all paperwork is in on time and issued to clients in agreed timetable and accuracy.
- Managing and collating expenses for assigned engineers.
- Ensure RAMS are completed and Issue RAMS and relevant documents to clients. Ensure a high level of customer service at all times to internal and external customers.
- Provide telephone support when required to on-site engineers.
- Purchasing / parts ordering of parts for all planned and reactive jobs
- Ensure engineers have the right parts & consumables for jobs.
- Look for Cost Downs - parts and materials.
- Generating sales invoices
- Compiling and submitting tender submissions.
- General administrative duties (including but not limited to scanning, filing, Hepa & Waste Certs etc.)
- Tracking of costs & quantities for works
- Generating Utilisation reports and Tracking reports
- Any other reasonable activity as requested by Line Manager or Director

**Job Types**: Full-time, Permanent

**Salary**: £16,233.70-£23,507.64 per year

**Benefits**:

- On-site parking
- Sick pay
- Wellness programme

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Bolton: reliably commute or plan to relocate before starting work (required)

Work Location: One location



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