Technical Support/network Administrator

2 months ago


Alton, United Kingdom Bytefetch Ltd Full time

**Company description**

A small, friendly company providing telecoms solutions to other businesses and end users.
- Network administration
- Identifying customer requirements
- Create and maintain customer configurations
- Provision of VoIP/digital phone services
- Site visits to maintain equipment, fix issues and install new systems
- Keeping up-to-date, accurate records of equipment configurations and logs
- PC software installs and maintenance
- Server backups and documentation

**Person specification**

Relevant experience is essential, good working knowledge of networking and VoIP are essential, it would be an advantage if you are familiar with virtual machines and VoIP servers such as Asterisk.
- Organised and logical
- Creative problem solver
- Must be IT Literate
- Advanced understanding of IT
- Good understanding of Networking and servers
- Graduate, HND in a related course or equivalent experience with IT systems
- Willingness to take charge of customer problems and finding solutions
- Friendly, good sense of humour and patience
- Excellent telephone manner and good written communication skills
- Proficient with Microsoft and Linux
- Familiar with Google Drive and Apps
- Ability to multitask and deal with changing priorities

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£38,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Flexitime
- Sick pay
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Alton, GU34 2PZ: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you live within 10 miles of Alton?

**Experience**:

- Computer networking: 2 years (preferred)

Work Location: Hybrid remote in Alton, GU34 2PZ

Reference ID: Technical Support/Network Administrator

Flextime



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