Programme Administration Support

2 weeks ago


Sunderland, United Kingdom University of Sunderland Full time

Deliver the academic programme administration for a range of programmes on and
off campus. Proactively deliver a customer-focused, agile and professional
administrative service to benefit students and other stakeholders and positively
contribute to institutional reputation

**Key Responsibilities**
**and Accountabilities**:
**Effective Programme Administration
- Support the overall administrative calendar activity by organising meeting

rooms, uploading calendars for shared access, making approved changes
- Administer all assessment and committee activity, including collating

relevant assessment papers and packs and ensuring information is
uploaded to the correct systems and accurately updated at the right time.
Occasionally deputise in providing administration to the Staff Student
Liaison Committee (or equivalent)
- Ensure the accurate input of data and undertake data audits in line with

data integrity plans. Suggest ideas for improvements
- Proactively identify opportunities for consistent approaches and processes.

Suggest improvements and participate in the implementation across
Programme Administration to drive and maintain a "one process" approach
for all
- Actively and positively participate in any improvement activity to support the

implementation of plans successfully
- Establish a network across peers to ensure implications for others in the

bigger picture have been considered to enable accurate administration or
minor changes
- Identify own training needs and suggest ideas and areas of opportunity for

technical and behavioural development. Actively participate in the
successful delivery of the plan each year across Programme Administration
- Undertake cover duties to support the team in annual leave and busy

periods; this may involve deputising for the C GRADE and/or working
across different teams in Registry for other team members. Any other

duties within the scope and general nature of the grade which may be
required.

**Lead**
- Show pride and passion in what they do. Engage others in the shared

vision. Challenge negativity, value difference, diversity and inclusion and
ensures fairness and opportunity for all
- Praise the achievements of others to promote positivity in the team

**Contribute to Culture**
- Role model a culture in and beyond the Service which promotes high
professional standards, efficiency, being agile

**Communicate and Influence
- Adapt style to overcome challenging or difficult conversations and to

influence a positive outcome
- Role model a culture of open and inclusive communication. Adapt style to

influence stakeholders and communicate effectively with stakeholders to
build successful relationships and outcomes

**Make Effective Decisions
- Use evidence and knowledge to support accurate advice. Appropriately

assess when to make the decision and when to defer or consult

**Work Together
- Work collaboratively with other peers to develop a consistent and joined up

professional offering
- Role model a culture of working together to form effective working

relationships and partnerships both internally and externally

**Develop self and others
- Role model a culture of continuous self-development; proactively acquire

new knowledge and skills as appropriate relevant to driving the service
forward. Take accountability for own learning
- Create a positive culture of knowledge sharing and confidence by positively

responding to development opportunities
**
**Change and Improve
- Play a positive and active role in changes
- Actively contribute to a culture of continuous improvement; works to and

reviews administrative processes and procedures which improve the
student and stakeholder experience

**See the Big Picture
- Understand how their role fits with and supports organisational objectives.

Recognise the wider priorities and ensures work is in the interest of both
**
**Deliver at Pace
- Role model a culture of the delivery of timely and quality results with focus

and drive consistent with all functions
***
**Special**
**Circumstances**:
University of Sunderland
**Role Profile**
Part 2

**Part 2A: Essential and Desirable Criteria**

**_Essential_**
**Qualifications and Professional Memberships**:

- Educated to GCSE level (including English and Maths) or equivalent or relevant

experience in a similar role

**Knowledge, Skills and Experience:
- Experience of developing self
- Successfully meeting deadlines
- Ability to proactively collaborate within team, wider service and beyond
- Has effective time management
- Ability to adapt positively to a new working environment when working across
- different teams- Proficient in the use of IT systems

**_Desirable _**
**_Qualifications and Professional Memberships:_**
- Educated to A Level standard

**Knowledge, Skills and Experience**:_ _**
- Worked in an administration environment or other professional

environment (e.g. retail/call centres etc.)
- Has an evaluative approach and confidence to suggest alternative

a



  • Sunderland, United Kingdom University of Sunderland Full time

    To have strategic and lead accountability for the development and successful delivery of all academic programme administration across the academy. Develop and communicate a clear strategic vision for Programme Administration to achieve institutional objectives and deliver a customer - focused agile, professional administrative service to benefit students...


  • Sunderland, United Kingdom University of Sunderland Full time

    Proactively deliver the academic programme administration for the School of Medicine with particular focus on administration of the Postgraduate Certificate & Masters in Medical Education Programmes. Deliver a customer-focused, agile and professional administrative service to benefit students and other stakeholders and positively contribute to institutional...


  • Sunderland, United Kingdom University of Sunderland Full time

    Proactively deliver the academic programme administration for a range of programmes on and off campus. Deliver a customer-focused, agile and professional administrative service to benefit students and other stakeholders and positively contribute to institutional reputation. **Key Responsibilities** **and Accountabilities**: **Effective Programme...


  • Sunderland, United Kingdom University of Sunderland Full time

    Responsible for providing administrative support to Apprenticeship provision within Enterprise and Innovation. This is a varied role and will support a wide range of activities and projects. **Key Responsibilities** **and Accountabilities**: **Overview Of The Role** The Apprenticeship programme forms a significant part of the University...


  • Sunderland, United Kingdom All Temps Recruitment Full time

    We are looking to recruit an experienced Business Support administrator to work within a busy department within Sunderland Care and Support on behalf of Sunderland City Council. We seek to recruit a Business Support Assistant to join our busy and vibrant team within Transactional Recruitment. The position will support business functions of the Human...


  • Sunderland, United Kingdom All Temps Recruitment Ltd Full time

    We are looking to recruit an experienced Business Support administrator to work within a busy department within Sunderland Care and Support on behalf of Sunderland City Council. We seek to recruit a Business Support Assistant to join our busy and vibrant team within Transactional Recruitment. The position will support business functions of the Human...


  • Sunderland, United Kingdom Change Grow Live Full time

    Overview: **Change Grow Live** are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Wear Recovery is a service for adults in Sunderland who are involved with...


  • Sunderland, United Kingdom University of Sunderland Full time

    To provide professional and effective administrative support to the MTC ESF project. To provide first point of contact for ESF participants/visitors for MTC. **Key Responsibilities** **and Accountabilities**: - Provision of a comprehensive reception service, dealing effectively with a wide range of telephone, personal and other forms of communications...


  • Sunderland, United Kingdom Clancy Group Full time

    **Apprentice - Administration**: **£18375**: **Sunderland**: Hours: 7.30am - 4.30pm **We Do What We Say and We Care**: - That’s why we need people like you to help us deliver on our promises. People who enjoy getting things done and who appreciate their role in helping others to be successful._ We have an exciting opportunity for an Apprentice...


  • Sunderland, United Kingdom Clancy Group Full time

    **Apprentice - Administration**: **£18,375**: **Sunderland**: **Hours**:7.30am - 4.30pm **_ We Do What We Say and We Care_**: - That’s why we need people like you to help us deliver on our promises. People who enjoy getting things done and who appreciate their role in helping others to be successful._ We have an exciting opportunity for an Apprentice...

  • Bank Concierge

    4 weeks ago


    Sunderland, United Kingdom AGS Support Facilities Limited Full time

    **Bank Concierge & Safeguarding Officer - Supported Housing** **Organisation: AGS SUPPORT FACILITIES LIMITED** **We are a Limited Company friendly organisation.** **Area for post vacancy: Sunderland, SR2** We specialise in the provision of support, concierge and safeguarding services to providers of supported housing for vulnerable people. This includes...


  • Sunderland, United Kingdom Triumph Consultants Ltd Full time

    **What's involved with this role**: **Temporary Technical Support Assistant/Administrator - Environmental Services/Technical Services** **Reference no: Sunderland 2023 AGY 55** **Pay Rate: £11.59 per hour PAYE** **37 Monday - Friday, normal working hours** **This opening assignment is for 6-7 months** **City: Sunderland, Tyne and Wear** You will...

  • Sales Administrator

    7 days ago


    Sunderland, United Kingdom Ingenia Resourcing & Recruitment Limited Full time

    Are you a fully experienced Motor Dealer Sales Administrator? Are you looking for a move? If so, here is a great opportunity for you. As a Sales Administrator working in this independent motor dealership, you will be required to: - Bring vehicles onto stock. - Tax vehicles. - Complete all sales paperwork. - Complete a wide range of general admin duties. -...


  • Sunderland, United Kingdom Sunderland City Council Full time

    The Business Support Service is a centralised service which delivers organisational resilience and a high level of service responsiveness. The service delivers a range of transactional and administrative functions. We are looking to recruit a Business Support Assistant/Courier to join our busy, friendly and vibrant Business Support Service. You will be...

  • Graduate Programme

    6 days ago


    Sunderland, United Kingdom Digby Morgan Full time

    summary - _ sunderland, north east_ - _ £23,000 per year_ - _ permanent_- specialism - customer services- sub specialism - customer service- reference number - PR-1151397 - job details Graduate Programme Over the last few years, flexible working has come to mean flexible hiring. So whatever your preference, whether you feel more comfortable shining in a...

  • Care Administrator

    4 weeks ago


    Sunderland, United Kingdom Housing 21 Full time

    **Salary: £10,109 Per Annum pro rata/ Full Time equivalent £20,109 Per Annum** **Hours: 17.5 Per Week** **Closing date: 10/02/2023** **Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot?...

  • Clerical Support

    24 hours ago


    Sunderland, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full time

    You will be responsible for admin duties including, taking telephone calls, booking appointments, cashing-up clinics, clinical correspondence preparation, and reception cover whilst providing admin duties to the clinical team within the IIU Department and providing cover as part of the wider Theatres administrative team. PLEASE REFER TO ATTACHED JOB...

  • Graduate Programme

    1 month ago


    Sunderland, United Kingdom Pareto Full time

    **Graduate Programme** Over the last few years, flexible working has come to mean flexible hiring. So whatever your preference, whether you feel more comfortable shining in a virtual process or you want to demonstrate your charisma in a face-to-face setting, we have the entry levelcareer route for you! At Pareto we offer a range of Assessment Days to suit...

  • Administrator

    4 weeks ago


    Sunderland, United Kingdom Sellick Partnership Full time

    **Administrator** **Sunderland** **Ongoing role** Sellick partnership are currently assisting with a number of Administrator positions for a large social housing organisation based in Sunderland. The role entails delivering a comprehensive tenant and customer focused service including administrative support, acting as the first point of contact for their...


  • Sunderland, United Kingdom Balmoral Learning Trust Full time

    **Administrative Assistant** **Required April 2023** **Grade 2 (SCP 5- 6)** £23,500- £23,893 (£20,214 - £20,552 actual) 37 hours per week, term time only + 10 days **East Herrington Primary Academy are part of Balmoral Learning Trust and are looking to appoint and Administrative Assistant to join a well established administration team.** East...