Junior Customer Support Representative

8 months ago


Milton Keynes, United Kingdom Zoho Corporation B.V. Full time

Are you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Junior Customer Support Specialist to join our talented team and be part of our exciting growth journey.

This is an excellent opportunity for a self-starter with a passion for Customer Support to gain valuable experience and grow within the organization.

About us

Welcome to the fascinating world of Zoho, where innovation, efficiency, and customer-centric solutions converge to transform businesses across the continent. As one of the leading providers of cloud-based software and services, Zoho has been at the forefront of empowering organizations of all sizes to thrive in the digital age.

Privately held and deeply committed to solving problems through global collaboration, our organisation believes in experimentation, iteration, and following your instincts.

Zoho Corporation is a leading provider of SaaS products, empowering businesses worldwide with innovative solutions. We are seeking a dedicated Junior Customer Support Representative to join our team and provide exceptional support to our customers in the European market.

Learn more about us, our customers, our story and our people.

Key Responsibilities
- Learn and master Zohos suite of SaaS products to become a product expert.
- Collaborate with cross-functional teams to ensure prompt resolution of customer concerns.
- Maintain accurate and detailed records of customer interactions and resolutions.
- Contribute to the creation and improvement of support documentation.

**Requirements**:

- Full professional proficiency in English.
- Basic understanding of software programs; prior experience with SaaS products is an advantage.
- Ability to learn quickly and adapt to evolving product features.
- Excellent problem-solving and analytical skills.
- Comfortable working in an office environment.

Bonus Skills:

- Proficiency in one or more European languages such as German, French, Spanish or Dutch
- Previous customer support experience.
- Basic programming knowledge.

**Benefits**:

- Continuous training and professional development opportunities
- Supportive and inclusive work environment
- Clear development plan in the short, medium and long run
- Participation in coaching and mentoring schemes
- Opportunity to work with a global team and contribute to the growth of a leading technology company

Join us today and be part of a company that is revolutionising the way businesses operate. Together, lets shape the future of business software



  • Milton Keynes, United Kingdom tesa Full time

    The Customer Support Representative is striving for excellent customer satisfaction. This role is the first point of contact for our customers, handles the order to invoice cycle, and answers all incoming inquiries including customer complaints. Ensure a successful service by partnering up and coordinating with internal departments. What you will do -...


  • Milton Keynes, Milton Keynes, United Kingdom The Recruiters Room Full time

    We are looking for a Vulnerable Customer Support Representative to join our team at The Recruiters Room. As a key member of the Vulnerable/Forbearance Team, you will be responsible for supporting customers who are struggling financially and are identified as vulnerable.In this role, you will be working with customers to discuss forbearance measures and help...


  • Milton Keynes, Milton Keynes, United Kingdom Xero Full time

    About the RoleXero is looking for a highly skilled and experienced Customer Service Representative to join its Customer Experience Team. As a Customer Service Representative, you will be responsible for providing exceptional support to Xero customers, helping them to get the most out of the Xero platform.Key ResponsibilitiesProvide high-quality support to...


  • Milton Keynes, Milton Keynes, United Kingdom Stellantis &You Full time

    We are looking for a highly skilled and enthusiastic Customer Service Representative to join our team at Stellantis &You UK. This is an exciting opportunity to work with a leading global automotive manufacturer, offering a supportive and engaging place to work.Job Summary:This role is perfect for someone who has a passion for customer service and strong...


  • Milton Keynes, United Kingdom BMI Group Full time

    **Empower, Connect, Evolve, **and** Inspire - **these are the values that drive us and make **BMI **a company where you can thrive and grow. **Customer Service Representative** Office address: BMI House, Kiln Farm, Milton Keynes, MK11 3LW (Head Office for UK & Ireland) Office based Monday - Friday (40 hour week) Rotational working pattern: 7:30 - 4:30pm,...


  • Milton Keynes, Milton Keynes, United Kingdom Ocado Logistics Full time

    Unleash Your Potential as a Customer Service RepresentativeOcado Logistics is seeking enthusiastic and customer-centric individuals to join our team as Customer Service Representatives. In this dynamic role, you will be responsible for delivering exceptional customer experiences, resolving queries, and providing support to our customers.If you have excellent...


  • Milton Keynes, United Kingdom HARBOURNE ASSOCIATES LIMITED Full time

    **Are you ready to step into a role that not only values your skills but also offers you growth and career advancement?** We're thrilled to announce an exciting opportunity for a Customer Service Representative to join our client's ever-growing team in Milton Keynes. **About our client**: - They aren't just another manufacturer - they are pioneers in...


  • Milton Keynes, Milton Keynes, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Responding to customer inquiries and resolving issues in a timely and professional manner.Providing accurate information about our products and services.Collaborating with internal teams to ensure seamless customer...


  • Milton Keynes, Milton Keynes, United Kingdom Tesco Partners Full time

    Tesco Partners is a leading retailer offering a unique opportunity for Customer Service Representatives to join our team.Company OverviewAt Tesco Partners, we pride ourselves on providing exceptional customer service and ensuring our customers have an outstanding shopping experience. As a Customer Service Representative, you will play a vital role in...


  • Milton Keynes, Milton Keynes, United Kingdom NEXT Full time

    Job DescriptionWe are looking for a Customer Service Representative to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and assisting with stock operations.Responsibilities:Offer fast and friendly service at all times, helping our customers to find the perfect productsShare your...


  • Milton Keynes, Milton Keynes, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our clients at beBee Professionals in Milton Keynes, UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product and service information.Resolving customer issues efficiently and escalating when...


  • Milton Keynes, Milton Keynes, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Milton Keynes, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register...


  • Milton Keynes, Milton Keynes, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are looking for a Customer Service Representative to provide excellent customer service and support the store's operations in Milton Keynes, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...


  • Milton Keynes, Milton Keynes, United Kingdom BSI Companies Full time

    We are seeking a skilled Customer Service Representative to join our team in Milton Keynes. As a key member of our client support team, you will play a vital role in ensuring our clients receive exceptional service and support.About the Role:You will be responsible for engaging with both new and existing clients via telephone and email, providing proactive...


  • Milton Keynes, United Kingdom Harbourne Associates Full time

    An opportunity has arisen for a friendly and motivated Customer Service Representative to deliver outstanding service and support growth within the business. If you enjoy solving problems, building relationships, and working in a fast-paced environment, this could be the perfect role for you! What You'll Do: Be the main point of contact for customer...


  • Milton Keynes, Milton Keynes, United Kingdom McCurrach UK Ltd Full time

    **Job Title:** Part Time Brand ExpertCompany Overview:McCurrach UK Ltd is a leading provider of technology products, seeking a skilled and confident individual to represent our brand in Milton Keynes.Salary: £100 per day with the potential for a £10 daily bonus, making a total estimated salary of £12,000 - £14,400 for 120 days.Job Description:We are...


  • Milton Keynes, Milton Keynes, United Kingdom Junior Adventures Group Full time

    About the PositionThis is an exciting opportunity for a motivated and enthusiastic Youth Program Coordinator to join our team at Junior Adventures Group. As a permanent part-time position, this role offers 15 hours of work per week, with the possibility of extra hours during school holidays.The successful candidate will be responsible for designing and...


  • Milton Keynes, Milton Keynes, United Kingdom Junior Adventures Group Full time

    About the OpportunityThis is a fantastic chance for a dedicated and caring Primary Age Care Specialist to join our team at Junior Adventures Group. As a permanent part-time opportunity, this role offers 15 hours of work per week, with the possibility of extra hours during school holidays.The successful candidate will be responsible for providing high-quality...

  • Childcare Educator

    3 weeks ago


    Milton Keynes, Milton Keynes, United Kingdom Junior Adventures Group Full time

    About the RoleWe are seeking a skilled and passionate Childcare Educator to join our team at Junior Adventures Group. As a permanent part-time opportunity, this role offers 15 hours of work per week, with the possibility of extra hours during school holidays.The successful candidate will be responsible for assisting the service and providing engaging...


  • Milton Keynes, Milton Keynes, United Kingdom Junior Adventures Group Full time

    Permanent Educator OpportunityWe're seeking a motivated and experienced educator to join our team at Junior Adventures Group. This role involves developing and delivering educational programs for primary-age children, promoting their social, emotional, and cognitive development.About the JobCreate and implement program plans that cater to children's diverse...