Business Operations Executive

2 days ago


Camden, United Kingdom BrighterBox Full time

This company is a direct-to-consumer eyewear company with a global gen-z community. Born in 2019, they've grown exponentially and are determined to become the number 1 gen-z eyewear brand. They build inclusive, high quality products that people actuallywant to wear.
? Your day-to-day responsibilities will include:

- Delivering exceptional customer service, going above and beyond to support their customers and community
- Prepare direct-to-consumer and B2B logistics when required
- Perform monthly operational reports including Customer Service and Operations highlighting trends and improvements
- Collaborate with Head of Operations to develop and implement stock strategy based on projected demand, growth and special projects
- Confident in sharing ideas to support the business and create efficient best practices both internally and externally
- Collaborate with Operations team on ad hoc projects
? About you:

- An analytical mindset is essential for this role
- A problem solver with a logical attitude and an entrepreneurial spirit
- Highly organised as you will be responsible for arranging critical shipments, stock management and wholesale orders
- One to two years experience, ideally in a startup environment
?? Benefits:

- Central London office in a creative space by the canal
- Remote Fridays
- Opportunity to join a fast growing company in its early stages



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