Support to Specialty Pas

3 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

NHS AfC: Band 3

**Main area**
- Respiratory
- **Grade**
- NHS AfC: Band 3
- **Contract**
- Permanent
- **Hours**
- Full time - 37.5 hours per week (office hours)
- **Job ref**
- 164-4604373-A**Site**
- City Hospital / QMC
- **Town**
- Nottingham
- **Salary**
- £21,730 - £23,177 Per Annum
- **Salary period**
- Yearly
- **Closing**
- Today at 23:59Job overview

A fantastic opportunity has arisen within the Respiratory Department at Nottingham University Hospitals. We are looking for a dynamic and enthusiastic person to join our team, in supporting our Specialty PAs in delivering a high quality secretarial and administrative service to our consultants, clinical teams and patients.

Main duties of the job

In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.

Working as part of a wider team the post holder must exercise initiative to organise their own workload within defined deadlines facilitating an efficient and effective transition for patients through pathway ensuring they receive the appropriate diagnostic tests and appointments within a specified timescale.

Some of the key elements taken from the Job description are:
- Accurately transcribing from digital dictation, outpatient clinic letters and miscellaneous clinical correspondence from audio dictation

Use and maintain admin and patient information systems/databases/reports in relation to patient pathway e.g. for tracking and flagging investigations and results and booking appointments.

Telephone calls inbound/outbound relating to patient's specific care, in a confidential, sensitive and empathetic manner, with Patients, GPs and wider health community.

Working for our organisation

We have a management team that is supportive, innovative and proactive in ensuring we offer a high-quality service. We are keen to encourage developments in line with Trust policy and working in new ways. We recognise responsibility to ensure that staff are developed and stimulated within their environment in order to achieve vision and deliver care that reflects the values and behaviours of the team.

Detailed job description and main responsibilities

Person specification

training & Qualifications

Essential criteria
- 5 GCSE’s or equivalent C or above - must include English
- Proven typing experience of letters/reports preferably from dictation systems or qualification
- Proven experience in office adminstration including outlook, spreadsheets, word, reports tables

Comms

Essential criteria
- Demonstrates they can clearly and accurately convey information verbally gathered from both verbal and documented reports & spreadsheets in a clear and concise way
- Demonstrates understanding of confidentiality, using sensitivity and empathy in communication with patients/clients
- Recognises their own role as part of an effective team and can develop and maintain constructive working relationships

Analytica;, Judgement & Oraganiations Skills

Essential criteria
- Uses judgement to make decisions in order to solve problems / enquiries
- Plan and organises own time and workload, demonstrating effective use of resources and to deadlines
- Demonstrate ability to deal with competing demands

Employer certification / accreditation badges

**Applicant requirements**:

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