Business Administration Apprentice at Cudox

2 weeks ago


Grimsby, United Kingdom Grimsby Institute Apprenticeships Full time

**Working week**
Shifts to be confirmed between 09:00 - 17:00 (1-hour lunch break)

Total hours per week: 35

**What will the apprentice be doing?**
Cudox Wellbeing is a community interest company, providing high quality, accessible counselling and psychotherapy for adults and children. As our new apprentice you will support the existing team by providing a reception service, assisting with business administration and social media.

Duties will include:

- Greeting visitors and providing a reception service
- Answering the telephone and ensuring clients receive exceptional customer service
- All aspects of general administration
- Data entry, updating client records
- Diary management and arranging meetings
- Taking and typing-up minutes
- All other associated duties as required

As an apprentice you will work from our Head Office on Abbey Walk, in the centre of Grimsby. You will be supported by a Workbased Trainer who will visit you in the workplace to deliver training, as well as assisting you with an apprenticeship project.You will also receive full training and support from the employer’s small, friendly team who have a wealth of knowledge in this industry.

**What training will the apprentice take and what qualification will the apprentice get at the end?**
Level 3 Apprenticeship Standard - Business Administrator
A bespoke programme of practical, technical and vocational learning
Functional Skills in English and maths at Level 2 (if applicable)

**What is the expected career progression after this apprenticeship?**

**Requirements and prospects**
**Desired skills and personal qualities**
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Logical, Team working, Creative, Initiative, Friendly and approachable, An understanding of data prote, Kind, empathetic and patientQualifications
GCSE or equivalent English (Grade 4/ C) Essential
GCSE or equivalent Maths (Grade 4/ C) Essential

**Things to consider**

**About the employer**
Cudox Wellbeing CIC is a provider of high quality, accessible counselling and psychotherapy for both adults and children. Setting up Cudox as a Community Interest Company (CIC) is something we are extremely proud of. Our mission is to ensure that anyone who has a need of therapy is able to access it regardless of their situation in life. It also means that, in partnership with other community-based organisations, Cudox CIC can support hard to reach communities. We value the importance of looking after our mental health, and work with individuals in both the funded and private sectors. Our work centres on the humanistic approach and we passionately believe that given the rightconditions, we all have an infinite capacity to heal and grow. Honesty, acceptance and empathy, offered skilfully by a trained therapist forms the foundation of support and can provide clarity and compassion in even the most complex areas of psychological distress. We work with adults, young people and children presenting with many different issues including relationship difficulties, anxiety, depression, abuse, loss of identity and bereavement. We offer telephone and online counselling in addition to traditional face-to-face therapy sessions. We are currently building upon our portfolio to provide mental health awareness training, and group support work, to community groups, businesses and schools across the local area. Our services include: - Group Training Workshops - Workplace Therapy - Individual Counselling - Online Counselling - Telephone Counselling - One-to-one Counselling for Teaching and Support Staff - Reflective Practice - Training and Workshops

**Job Types**: Full-time, Apprenticeship

**Salary**: £8,754.20 per year

Work Location: One location

Reference ID: Business Administration Apprentice (CW)
Expected start date: 28/02/2023



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