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Mailroom Operative

4 weeks ago

London, United Kingdom SPS UK&I Ltd Full time

**JOB PURPOSE**:
To work as a member of the Mailroom team to ensure efficient, effective, and proactive running of the mailroom service. The role provides the backbone of SPS managed service operations to a high profile client. The post holder will perform a variety of tasks related to the mailroom and will flexibly and proactively respond to any client requirements as and when necessary. Functions will include manual handling.

**DUTIES AND RESPONSIBILITIES**:

- Dealing with clients and proactively representing SPS on site promoting excellent customer service.
- Receiving, sorting and distributing incoming and outgoing mail.
- Use of franking machines.
- Facilities help desk duties.
- Assisting with setting up of meeting rooms.
- Dealing with enquiries from the client, both face to face and on the telephone.
- Filing and retrieving documents, within an established filing system.
- Booking and receipt of courier items.
- Processing of archive files and tracking signature movements using the onsite computer systems.
- Any other duties as required by the CSM.

**PERSON SPECIFICATION**:
**Skills/competencies**:

- Processing of archive files and tracking signature movements using the onsite computer systems.
- Ability to communicate effectively in a variety of written and verbal formats with a wide range of people.
- Working accurately, under pressure, to tight deadlines with the ability to remain calm.

**Knowledge**:

- Knowledge of UK & international mailing arrangements.

**Previous experience**:

- Mailroom Operations

**Experience Required**:

- Excellent Customer Service and complaint handling.

**Personal qualities**:

- Works well with a team

**N.B**. All roles will be expected to undertake manual handling duties within their physical capabilities. It is therefore, essential that if you have a disability which will limit your ability to undertake this type of work, you alert us at interview to this.

SPS UK&I ensures equal employment opportunity to all employees and applicants without regard to race, colour, religion, gender, sexual orientation, national origin, ethnic background, age, marital status, physical or mental disabilities, or any other characteristic protected by law. Our policy extends all phases of the employment process, including recruitment, selection, transfer, training, restructuring, promotion and compensation.

**Job Types**: Full-time, Permanent

Pay: £27,416.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- Referral programme
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 21/06/2024
Reference ID: SPS3289

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