Consumer Technical Insights Specialist

3 months ago

Port Sunlight, United Kingdom Unilever Full time

Job Title: Consumer Technical Insight Specialist

Business Function: Research and Development

Location: Port Sunlight

JOB PURPOSE

Beauty & Wellbeing (B&W) is a key Business Group for Unilever that has a very ambitious growth and sustainability agenda. Beauty & Wellbeing brings together Hair Care, Skin Care, Prestige and Health & Wellness with brands including Dove, TRESemmé, Vaseline, Sunsilk and Ponds.

Delivering Superior Brand Experiences is at the heart of the B&W and R&D has a pivotal role to play in developing impactful global innovations and renovations that delight consumers and provide us with a source of competitive advantage.

The Beauty and Wellbeing consumer cohort spans the greatest breadth in Unilever’s entire portfolio of hair and skin types, where these are related through a vast diversity of ethnicities, lifestages, lifestyles and purchasing power. Many of the insights travel freely between the markets, and many range innovation opportunities exist at the consumer benefit level.

Consumer Technical Insight & Claims (CTIC) is an integral part of opening up these market opportunities in R&D, sitting at the interface between product design and marketing. Our purpose is to guide our brand and category design partners to create products that deliver to the consumer needs, with product experiences that delight consumers and cue desired benefits. That’s why B&W CTI and Claims are a crucial component of the R&D teams delivering products and claims that embody purpose, science and desire.

This role presents an exciting opportunity for someone who is passionate about working with a dedicated team of R&D CTI to develop new products and services to better meet consumer needs, to drive profitable growth for our Hair Care business.

If you have a passion for shaping impactful consumer research, enjoy teamwork, enjoying working with a truly global and driven team, and have an ability to translate insights into new business opportunities - this is a role for you.

RESPONSIBILITIES
- Deliver consumer insights. Analyse data and extract insights from a range of sources to help guide the development of superior propositions.
- Work with all R&D functions to translate project briefs into robust consumer research programs.
- Write research study briefs and execute studies; working closely with internal functions and external third parties to ensure successful research execution.
- Lead the development and execution of project workshops, idea generation sessions or other practical activities as required for project needs.
- Deliver and justify business recommendations to a range of stakeholders, across multiple functions.
- Provide expert recommendations and guidance across Unilever CTI communities (e.g. defining Best Practice, assisting with strategic planning, training and capability building).

ALL ABOUT YOU
- Great people skills; building and maintaining relationships with an ability to be persuasive and assertive when necessary.
- Preferably a degree in a physical or social science. Some chemistry background would be great; curiosity in the latest innovation and technology is essential.
- Consumer research experience. Enthusiasm to learn about consumers and share new insights within the team.
- Excellent communication and interpersonal skills.
- Strong analytical skills and an ability to interpret data to pull out key insights; structuring complex data from multiple sources.
- Project management and problem solving.

NOTES

About Unilever

Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry’s, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle.

Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That’s why our purpose is ‘to make sustainable living commonplace’

What We Offer

Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.

Equity, Diversity & Inclusion at Unilever | Unilever


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