Ops & Supply Chain Executive
7 months ago
**Job Title**:
Operations and Supply Chain Executive
**Department**:
Operations
**Reports to**:
Operations Manager
**General Description**:
Pet Brands offers exciting career opportunities for driven, collaborative individuals who are experts in their field. As a progressive company we are looking for people who will help to deliver sustained business growth both for Pet Brands and its network of pet product retailers and suppliers.
People who work at Pet Brands are empowered to make the decisions that drive value for customers and are rewarded for developing innovative solutions.
As a Operations and Supply Chain Executive, you will be responsible for managing the day to day operations and supply chain process by ensuring that stock levels are maintained and available for all customer orders. You will also need to support the wider team in the day to day running of the company’s Operations department. Organisation, communication and adaptability are key to being successful in this role. This is a challenging and exciting role where you will have the opportunity to make a real difference to our business.
**Key Responsibilities and Accountabilities**:
- Work with Forwarder and Couriers for all imports and exports
- Produce Commercial invoices and Pack Lists for Exports and FOB orders
- Ensure all customs documents are received and in place for all incoming imports
- Arrange book in deliveries to PB UK Warehouses
- Manage stock levels of all UK Warehouses
- Work with Key Accounts to maintain stock forecasting
- Ensure stock levels are correct at all times on the Sage system
- Perishable stock management
- Identify overstocks and slow-moving lines to advise sales and product departments on a weekly basis
- Replenish buffer stock for PB warehouses
- Produce daily picking lists by completing order processing tasks on the computer system
- Sales Order Processing (SOP)
- Answer the phone and deal with incoming queries
- Assist with customer complaints
- Book in deliveries in with customers and carriers
- Assist with processing credits and refunds
- General administration duties
**Person Specification**
**Areas to be assessed**
**Details**
**Essential**
**Desirable**
**Experience**
Type of experience required in role
Experience in supply chain and stock management
√
Experience in Import/Export
√
Forecasting experience
√
Fluent in Excel, Word & PowerPoint
√
Sage Experience
√
**Competencies**
Skills and abilities required for effective performance
Excellent communicator (written & verbal)
√
Good organisation skills
√
Good Relationship building skills
√
Confident
√
Flexible and adaptable
√
**Personal qualities**
Disposition and characteristics relevant to the job
Dynamic & driven to deliver
√
Proactive
√
Adaptable
√
Team player
√
Interested in Animal and pet accessories
√
**Other information relevant to the post**
Post-holder must be eligible to live and work in the UK.
A valid UK driving licence is required.
**Job Types**: Full-time, Permanent
**Salary**: £22,500.00-£23,500.00 per year
**Benefits**:
- Free parking
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Birstall, West Yorkshire: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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