Customer Liaison Officer

7 months ago


Peterborough, United Kingdom Costain Full time

Due to continued growth** **the position of **Customer Liaison Officer **has become available to join our **successful team **based in **the East of England.**

Cadent is the UK’s largest Gas Distribution Company, operating 4 of the 8 UK Gas Distribution Networks (East of England, London, North West and West Midlands). Their service spans over 131,000 kilometres of pipes supplying to 11 million homes & businesses.

Costain is the preferred bidder for the East of England Construction Management organisation (CMO). Central to Costain’s role will be the strategic planning and programme management of Cadent’s capital investment programme, with a focus on delivering improved regulatory performance and future proofing the network for the benefit of Cadent’s customers.

This role is office based - 5 days per week

**Role Requirements**
- Experience in a customer service role.
- Conscientious with the tenacity and resolve to see things through.
- Organised and punctual.
- Articulate and good at explaining things.
- Thorough, with good record keeping.
- Champions Sustainability Safety, Health and Environment by putting personal safety and wellbeing at the heart of everything we do and helping the environment and communities to thrive
- Having integrity by always doing the right thing in the right way
- Must be customer focused by striving for excellence through understanding, anticipating and meeting their needs

**About Costain**

At Costain, we help to improve people’s lives by creating connected, sustainable infrastructure that enables people and the planet to thrive.

We work together to shape, create, and deliver pioneering solutions that transform the performance of the UK’s infrastructure ecosystem across energy, water, transportation and defence markets. Through our collaboration with customers, partners, communities, and wider industry we will deliver an infrastructure fit for a better future.

We welcome all applicants regardless of age, race, faith, sexual orientation, gender identity, gender expression, socioeconomic background and physical or neurological disabilities.

We welcome you to ask about the flexibility you need for dynamic working. Such as, working part-time, remote working, or compressed hours. In return, we will explore what is possible.

To find out more about our Inclusion strategy, please visit our ED&I page:
**Right to Work & Security Checks**

Understandably given the nature of our business, everyone who is employed at Costain must undergo thorough referencing checks. We will need different information depending on the job we have offered you. For all roles, we'll carry out a criminal record check and we’ll ask to see evidence that you have the legal right to work in the UK.

For some of our roles, you may be required to obtain and maintain security clearance of at least Security Check level (or SC clearance). To satisfy the requirements, you will need to have been a legal UK resident for a minimum of 5 years and have successfully complete all stages of the vetting process.

**Closing date**

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.

It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

For more details please go to the Disability Confident website:
LI-SD1



  • Peterborough, United Kingdom Costain Full time

    **Customer Liaison Officer** *** To act as an ambassador for Cadent in front of customers and members of the public, as well as other stakeholders including business owners, retail outlets and others who may be impacted by our work. In representing Cadent, the CCR is there to: **Key Responsibilities** - Present a professional, personable and reassuring...


  • Peterborough, United Kingdom Accent Group Limited Full time

    **Who are Accent?** We own almost 20,000 houses across the North, East and South of the country and they are homes to over 35,000 of our customers. We’re not just a housing association, we actually exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable -...


  • Peterborough, United Kingdom COSTAIN GROUP PLC Full time

    Due to project growth the position of **Customer Liaison Officer **has become available to join our **Cadent Project **based in the **Hitchin Office** Cadent is the UK's largest Gas Distribution Company, operating 4 of the 8 UK Gas Distribution Networks (East of England, London, Northwest and West Midlands). Their service spans over 131,000 kilometres of...


  • Peterborough, United Kingdom Costain Full time

    Due to continued growth the position of **Customer Liaison Officer** has become available to join our established team based in** Peterborough** Cadent is the UK’s largest Gas Distribution Company, operating 4 of the 8 UK Gas Distribution Networks (East of England, London, North West and West Midlands). Their service spans over 131,000 kilometres of pipes...


  • Peterborough, United Kingdom Costain Full time

    Due to continued growth the position of **Customer Liaison Officer** has become available to join our established team based in** Peterborough** Cadent is the UK’s largest Gas Distribution Company, operating 4 of the 8 UK Gas Distribution Networks (East of England, London, North West and West Midlands). Their service spans over 131,000 kilometres of pipes...


  • Peterborough, United Kingdom DatabridgeMIS Ltd Full time

    Databridge provides a Management Information System (MIS) for Independent Specialist Providers across the UK, giving specialist schools and colleges the tools they need to efficiently handle their data on a day-to-day basis. As a Customer Liaison Officer, your role will be to assist our clients in implementing our product into their daily processes -...


  • Peterborough, United Kingdom Brook Street Full time

    We are seeking a Public Sector Liaison Officer to join our team at Brook Street. As a Public Sector Liaison Officer, you will work closely with HM Courts & Tribunals Service (HMCTS) to provide administrative support and ensure the smooth operation of the court. This is a fantastic opportunity to gain experience working within the public sector and develop...


  • Cambridgeshire and Peterborough, United Kingdom The One Group Full time

    **Customer Service Liaison Opportunity**We are seeking a highly skilled Customer Service Liaison to join our team at our Bar Hill site. As a Customer Service Liaison, you will be responsible for managing customer relationships, resolving queries, and ensuring that our customers receive the highest level of service.The ideal candidate will have excellent...


  • Peterborough, United Kingdom ACCENT housing Full time

    **Who are Accent?** We own almost 20,400 houses across the North, East and South of the country and they are homes to over 41,000 of our customers. We exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older, or more vulnerable - our customers always come first. Accent...


  • Peterborough, Peterborough, United Kingdom Lightspeed Broadband Full time

    Job SummaryWe are seeking a highly skilled CUSTOMER SERVICE LIAISON to join our team at Lightspeed Broadband. As a key member of our customer-facing department, you will be responsible for providing exceptional support to our clients.About the RoleThis is a full-time position that requires a driving license and involves working Monday to Friday. The...


  • Peterborough, Peterborough, United Kingdom Brook Street Full time

    About UsWe're a professional, driven team that values a fun working environment. Our culture is grounded and we pride ourselves on our approachable nature.Our Prestigious Client, My Prestigious Client, are a well-established Private Health Insurance company seeking an experienced individual to join their growing assessment and liaison team.


  • Cambridgeshire and Peterborough, United Kingdom HOME OFFICE-2 Full time

    About the JobThis is an exciting opportunity to join our team as a Home Office Liaison Officer at HOME OFFICE-2. In this role, you will play a key role in contributing to national immigration policy by helping to keep UK citizens safe and secure.Key ResponsibilitiesTo represent the Home Office as an advocate in court and contribute to national immigration...


  • Peterborough, Peterborough, United Kingdom ENGINEERINGUK Full time

    Job Details:We are looking for a highly motivated Field and Volunteer Officer to join our team in Peterborough. As a key member of our organisation, you will be responsible for conducting door-to-door visits in the Peterborough area, helping customers understand and comply with the TV licence legislation.Key Requirements:Conduct Door-to-Door Visits: Visit...


  • Walton, Peterborough, United Kingdom Vermelo RPO Full time

    **Job Overview:** Administrative Liaison Officer - Company SecretariatVermelo RPO is looking for a skilled Administrative Liaison Officer to support the Company Secretariat team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and can prioritize tasks effectively.**Responsibilities:Liaise with the Company Secretary...


  • Peterborough, Peterborough, United Kingdom Brook Street Full time

    **Job Overview**Brook Street is seeking an experienced Healthcare Liaison Specialist to join their assessment and liaison team. The ideal candidate will have a medical practice background, excellent communication skills, and the ability to handle complex issues.About the RoleThis Clinical Customer Service Representative position involves working with...


  • Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    Following the implementation of the Patient Safety Investigation Response Framework (PSIRF), North West Anglia NHS Foundation Trust will support families by introducing a Patient Safety Incident Family Liaison Officer. Job Summary The role of the Patient Safety Incident Family Liaison Officer (FLO) is to support patients, families and carers through the...

  • Family Liaison Officer

    7 months ago


    Peterborough, United Kingdom Anthem Trust Full time

    About this Role Are you passionate about supporting children access full time education regardless of their barriers? Do you want a job that has the potential to really make a difference to the daily lives of young people? Do you feel you have the skills to support families in challenging circumstances? The Deepings school is seeking to appoint an...


  • Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    We are currently looking to recruit an enthusiastic and motivated part-time administrator to be part of a dynamic administration team. This particular role is within the Liaison and Diversion Team. The admin team strive to ensure the provision of a professional and competent service, as well as offering excellent customer care to service users and...


  • Peterborough, Peterborough, United Kingdom Brook Street Full time

    About the RoleWe are seeking an experienced Health Services Advisor to join our growing assessment and liaison team.As a Clinical Customer Advisor, you'll play a crucial role in enhancing our health services by leveraging your medical practice experience and expertise in handling medical reports.You will work on complex issues, assess medical communications,...


  • Peterborough, Peterborough, United Kingdom CV-Library Full time

    Client Relationship ManagerElogs provides electronic logging solutions to enhance compliance and productivity for organisations.This role involves building strong relationships with residential and commercial property clients, resolving issues efficiently, and delivering exceptional customer service. You will work closely with the team to ensure seamless...