Billing Administrator
5 months ago
**About Axiom**:
Axiom is where legal teams go to find the right talent for everything from routine in-house tasks to complex outside counsel work. Too many legal departments are stuck having to choose between paying the high fees of their law firm, hiring full-time employees they don't need, or turning to a low-cost agency that can't meet their quality standards. At the same time, top lawyers want to work on challenging legal matters, but they want more control over how, when, and where they practice. Both are forced compromises that no one should have to make. Axiom shares and meets the higher standards of its clients and lawyers, with our "work smarter, adapt faster, go further" approach - connecting growing mid-market and Fortune 500 companies with the world's deepest bench of experienced, specialized legal talent.
**About the role**:
The Billing Administrator is expected to perform all job responsibilities with a commitment to providing excellent service to clients, internal teams and finance colleagues while producing a timely and accurate work product. Additionally, the Billing Administrator is expected to maintain an atmosphere of teamwork and continuous improvement.
**Responsibilities**:
- Billing:_
- Suggest continuous process improvements based on both client feedback and analysis of current process successes and failures.
- Manage and document Client billing procedures and preferences through both internal sales teams and external clients.
- Collaborate with Internal Axiom teams to ensure engagements are set up accurately through our ERP systems.
- Work closely with internal Axiom teams to generate and deliver monthly client invoices efficiently, monitor delays and issues effectively.
- Provide timely responses to billing reports, prepare reports as requested.
- Action client requests for supporting documentation/ accruals/ Credits in a timely manner.
- Resubmit rejected invoices in line with specifications given.
**Role Requirements**:
- Strong organizational skills, maintenance of detailed records, attention to detail and ability to handle multiple tasks and responsibilities.
- Excellent interpersonal skills, and strong verbal and written skills
- Ability and willingness to assess procedures and proactively recommend improvements to existing processes.
- Ability and willingness to prioritize and meet strict deadlines.
- Ability to anticipate work needs and follow through with minimum direction while adapting to changing priorities and work demands.
- Strong proficiency in Microsoft Office Suite
- Experience supporting client-facing team members and willingness to help identify and solve issues.
- Ability to work in dynamic, fast paced, fast growing company where adaptability is imperative.
- Strong executive presence with ability to communicate at multiple levels of an organization.
**Preferred Skills**:
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