HR Officer

5 months ago

Leatherhead, United Kingdom The Grange - Non Profit Organisation Full time

Hours: 28 over 4 days, or 30 over 5 days per week

Closing Date: 5th June at midnight

Interview Date: 17th June

**About The Role**

Our HR support at The Grange has been on a journey, having previously been outsourced in 2018, we are now pleased to be creating a dedicated team in house and are searching for a HR & People Officer to join us.

Our HR & People Manager has been in place for 8 months and is now looking to strengthen the team with a HR & People Officer to support them in rebuilding the HR function and updating all people related processes.

The HR & People team provide a generalist HR service spanning the entire employee lifecycle for our workforce of approximately 150 permanent staff and 30 bank workers. Having been outsourced for a number of years, there are a lot of longer term plans and continuous improvement projects to get on with alongside the truly generalist day to day, providing plenty of learning opportunities to stretch and develop your skillset.

As a newly created function, the team are working to update and embed procedures, so you must be comfortable dealing with a level of ambiguity, informality and flexibility whilst we work collaboratively with colleagues to ensure proposals are suitable.

The Grange is fast paced and a fun place to work, and as a small team we must be responsive to the needs of the teams we support, keeping a number of plates spinning every day. We are a registered charity and social care provider, housing association and a skills for life provider, with a variety of departments (e.g. supported living, residential care, hospitality, creative arts, horticulture) that all have unique requirements, so it is essential that you are able to work flexibly and creatively in order to provide the best possible HR service to our diverse teams.

This is a great opportunity to use your people and communication skills to make a real difference to the team who spend their days supporting adults with learning disabilities lead independent and fulfilling lives.

This role is an onsite role (with flexibility to have the odd wfh day), but with 8 beautiful acres of grounds, an onsite swimming pool for you to use and great staff discount on healthy home cooked food from our onsite café, we think you’ll enjoy being here

You’ll be joining a team where 97.6% feel proud of the service they deliver and where we have a no blame culture as emphasised by 98.8% of the team saying they feel able to admit when they make a mistake. We’re proud to be a Mindful Employer and a Disability Confident Committed Employer and you’ll see and feel our values at every level.

**Purpose of the Role**:
To provide a generalist HR service, spanning the entire employee lifecycle.

Increasing HR capacity to enable day-to-day queries to be handled swiftly and to allow the team to focus on longer term plans and projects.

**Key Responsibilities**

**Reward, Benefits & Wellbeing**
- Support the HR & People Manager with the annual staff survey, pay review and holiday entitlement calculations.
- Organise regular benefits awareness campaigns.
- Assist with ideas for and communication of our monthly wellbeing awareness campaigns.
- Manage benefits linked to length of service, monthly - long service awards, enhanced company sick pay and enhanced holiday entitlement.
- Support with the preparation of the annual long service awards presentation.

**Recruitment**
- Coordinate the recruitment and selection process for both bank workers and permanent employees, writing adverts and posting them, ensuring we do as much as we can to reduce any bias.
- Manage and respond to all applicants, ensuring we provide excellent customer service and a positive experience of The Grange, whether successful or not.
- Support with telephone pre-screening of applicants before they are passed to hiring managers.
- Assist with interview organisation, administering of tests and sit on interview panels where necessary.
- Prepare offer paperwork and contracts for new starters.
- Carry out pre-employment checks (right to work, references and DBS), ensuring compliance with regulatory requirements from the Care Quality Commission, Charity Commission and internal procedures such as our Safer Recruitment Policy.
- Conduct exit interviews and collate feedback on a quarterly basis for Senior Management Team consideration.
- Liaise with line managers and IT to ensure that comprehensive and relevant induction programmes are planned for and completed, conduct the HR induction where appropriate.
- Support with the recruitment and onboarding of Trustees where necessary.

**Employee Relations**
- Provide day to day HR guidance and advice to staff and line managers.
- Assist with all matters relating to employee relations in the areas of disciplinary, grievance, capability, performance management, flexible working requests and absence management.
- Manage employee relations casework, including developing managers’ skills, and guiding those invol

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