Bookings Administrator

2 weeks ago

Hove, United Kingdom Spire Healthcare Full time

**Duties and Responsibilities**
- To communicate effectively, positively and professionally with potential patients and their relatives, booking patients in for appointments and processing admission forms.
- The post holder will work closely with hospital colleagues, consultants and medical secretaries.
- Make patient bookings in outpatient clinics and/or inpatient admissions, cancel, update and re-schedule as necessary.
- To register patients onto SAP with relevant data.
- To accurately enter and process bookings into SAP and send out relevant correspondence.
- Liaise with consultants and their secretaries on a daily basis.
- To deal with patient referrals from GP surgeries in a timely manner, to include documenting all incoming correspondence.
- To deal with medical secretary requests relevant to bookings in a timely manner, to include documenting all incoming correspondence.
- To liaise with outpatient staff (or any other departments) directly to organise the diary and the booking of clinic rooms.
- Any ad hoc duties.
- Liaise with consultants and their secretaries where appropriate.
- To set up theatre sessions working in close liaison with consultants and theatre staff.
- To inform theatres and the ward of special requirements or individual requests.
- Confirm details of admissions with patients/consultants/consultant secretaries (as appropriate).
- To be fully trained on the Lifebox system and creating patients episodes on the system ready for their appointment.
- To send SMS appointment text and reminders to patients.
- Taking payment over the telephone for self-pay admissions using the Streamline machine.
- To communicate with theatre manager and theatre admin staff regarding late bookings and changes to lists.
- Processing NHS referrals, including direct listings, ERS, clinical ordering and rejecting where necessary. Inputting information into IEP spreadsheet, scanning and creating green files.
- Bookings in NHS follow up appointments and ensuring the rules about re-booking and DNA’s are followed.
- Creating, changing and closing down umbrella accounts for NHS patients.
- Preparing clinic notes for NHS patients, requesting notes from medical records and sending clinic lists to relevant consultants.

**Who we're looking for**
- Standard of education - 5 GCSE, grade A-C or equivalent
- Experience in a customer facing role
- Experience of working independently and on own initiative
- Working to deadlines
- Team working
- Ability to work effectively, make decisions and solve problems without close supervision
- comfortable in using MS Office and in learning other software
- Manages multiple tasks and conflicting demands
- Prioritises work to ensure key deadlines and service levels are met
- Ability to use systems and engage with customer on the telephone at the same time
- Computer and keyboard skills with quick and accurate data search and entry

Contract Type: Permanent / Part-time

**Benefits**:
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Private medical insurance
- Life assurance
- Refer a friend scheme
- Monthly free meal

  • Bookings Administrator

    2 weeks ago

    Hove, Brighton and Hove, United Kingdom The Montefiore Hospital Full time

    Bookings Administrator FTC | Spire Montefiore | | Full Time 37.5 hours | Mon - FriThe Montefiore Hospital is rated "Outstanding" by the Care Quality Commission (CQC). We practice some of the most advanced treatments on the latest generation imaging, and diagnostic technology. This means we can offer everything from screening and rehabilitation through to...

  • Bookings Administrator

    4 weeks ago

    Brighton and Hove, United Kingdom Page Personnel Full time

    This role is for an Bookings Administrator to support the Secretarial & Business Support department in a public sector and government setting. The successful candidate will manage appointments and patient records effectively, ensuring a smooth service within the department.Client DetailsThe organisation is a large-scale entity in the public sector and...

  • Bookings Administrator

    4 weeks ago

    Brighton and Hove, United Kingdom Page Personnel Full time

    This role is for an Bookings Administrator to support the Secretarial & Business Support department in a public sector and government setting. The successful candidate will manage appointments and patient records effectively, ensuring a smooth service within the department.Client DetailsThe organisation is a large-scale entity in the public sector and...

  • Bookings Administrator

    3 weeks ago

    Hove, United Kingdom Spire Healthcare Full time

    **Outpatients Bookings Administrator | Competitive salary plus excellent benefits | Hove | Full Time** Spire Montefiore Hospital are currently looking to recruit an Administrator to join our outpatients bookings team. The role is to ensure the accurate booking of patient surgical appointments using in house and Microsoft software packages. The hours of...

  • Bookings Administrator

    2 weeks ago

    Hove, United Kingdom The Montefiore Hospital Full time

    Bookings Administrator FTC | Spire Montefiore | | Full Time 37.5 hours | Mon - Fri The Montefiore Hospital is rated “Outstanding” by the Care Quality Commission (CQC). We practice some of the most advanced treatments on the latest generation imaging, and diagnostic technology. This means we can offer everything from screening and rehabilitation through...

  • Bookings Administrator Ftc

    2 weeks ago

    Hove, United Kingdom Spire Healthcare Full time

    We have two positions available on a 12 Month Fixed Term Contract. We are open to conversations about what part time hours will look like but both roles are Monday to Friday. We are seeking someone to work in our Outpatient Bookings department. Duties and responsibilities: - To make and receive telephone calls - To accurately enter and process bookings...

  • Outpatients Booking Clerk

    4 weeks ago

    Brighton and Hove, United Kingdom VNA Recruitment Full time

    VNA Recruitment are recruiting for a temporary Outpatient Booking Clerk for our client based in Brighton.Main Duties: * To register new patient referrals and send these for clinical triage so that the urgency of the appointment can be highlighted by a clinician * To book, amend and sometimes cancel outpatient appointments for patients via the telephone and...

  • Administrative Assistant

    5 days ago

    Hove, United Kingdom Lanton Maintenance Full time

    A local, family-run, growing business is looking for further administration support in our friendly office based in Hove. What skills you will have: - Minimum 1 Year of administration experience - Excel and other Microsoft Applications knowledge - Google Drive and Google Applications knowledge - Good time-keeping and organisation skills - Attention to...

  • Administrator

    4 weeks ago

    Hove, United Kingdom Page Personnel - UK Full time

    Previous experience in a Property position - Excellent Team Player **About Our Client**: Property company based in Hove looking for an Office Administrator to join their team. The key responsibilities of an Office Administrator - Property will be; - Providing administrative support to the Sales and Lettings departments - Registering potential buyers and...

  • Bank Administrator

    4 days ago

    Hove, United Kingdom Spire Healthcare Full time

    **Bank Administrator | Full time | Monday to Friday 09:00-17:00 | Spire The Montefiore Hospital** **Duties and responsibilities** - Make patient bookings in outpatient clinics and/or inpatient admissions, cancel, up-date and re-schedule - as necessary. - To register patients onto SAP with relevant data. - To accurately enter and process bookings into SAP...

  • Outpatient Booking Clerk

    4 weeks ago

    Brighton and Hove, United Kingdom Berry Recruitment Full time

    Outpatients Booking ClerkStart Date: ASAPDuration: 16 weeks (until 30th September 2024)Office Location: BrightonHours: Full-Time (37.5 hours per week) preferred; Part-Time (minimum of 30 hours) may be consideredDays: Monday to Friday (on-site only)Pay - £11.44 per hourResponsibilities:Data Input: The Outpatients Booking Clerk will be responsible for...

  • Outpatient Booking Clerk

    4 weeks ago

    Brighton and Hove, United Kingdom Berry Recruitment Full time

    Outpatients Booking ClerkStart Date: ASAPDuration: 16 weeks (until 30th September 2024)Office Location: BrightonHours: Full-Time (37.5 hours per week) preferred; Part-Time (minimum of 30 hours) may be consideredDays: Monday to Friday (on-site only)Pay - £11.44 per hourResponsibilities:Data Input: The Outpatients Booking Clerk will be responsible for...

  • Outpatients Booking Clerk

    4 weeks ago

    The City of Brighton and Hove, United Kingdom Your World Recruitment Ltd Full time

    Outpatients Booking ClerkLocation: BrightonJob Type: TemporarySector: HealthcareWorking environment: Office (Not on site at a Hospital)Duration: This is expected to be for 4 Months and maybe longerBand: 3Pay Rates: £12.00 to £12.50 paye inclusive of holiday pay per hour depending on skill and experience.Days and Hours: Monday to Friday 9am to 5pm – 37.5...

  • Outpatients Booking Clerk

    4 weeks ago

    The City of Brighton and Hove, United Kingdom Your World Recruitment Ltd Full time

    Outpatients Booking ClerkLocation: BrightonJob Type: TemporarySector: HealthcareWorking environment: Office (Not on site at a Hospital)Duration: This is expected to be for 4 Months and maybe longerBand: 3Pay Rates: £12.00 to £12.50 paye inclusive of holiday pay per hour depending on skill and experience.Days and Hours: Monday to Friday 9am to 5pm – 37.5...

  • Lettings Administrator

    7 days ago

    Hove, United Kingdom Reset Recruitment Full time

    **Letting Administrator** **Salary: £20,000 - £26,000 DOE + company benefit scheme.** **Location: Hove** **Hours: Mon-Fri 9am - 5pm** **MUST HAVE A FULL DRIVING LICENCE TO APPLY!** Would you like to work for a professional and friendly organisation that offer great training and offer outstanding service to their clients? If so, I have a great...

  • Outpatients Booking Clerk

    2 weeks ago

    The City of Brighton and Hove, Brighton and Hove, United Kingdom Your World Recruitment Ltd Full time

    Outpatients Booking ClerkLocation: BrightonJob Type: TemporarySector: HealthcareWorking environment: Office (Not on site at a Hospital)Duration: This is expected to be for 4 Months and maybe longerBand: 3Pay Rates: £12.00 to £12.50 paye inclusive of holiday pay per hour depending on skill and experience.Days and Hours: Monday to Friday 9am to 5pm – 37.5...

  • Office Administrator

    3 weeks ago

    Hove, United Kingdom Page Personnel Finance Full time

    As a Office Administrator - Property, your role will be consist of being organised a good multi-tasker who can keep the team in check. **Client Details** Property company based in Hove looking for an Office Administrator to join their team. **Description** The key responsibilities of an Office Administrator - Property will be; - Providing administrative...

  • Recruitment Administrator

    5 days ago

    Hove, United Kingdom MRL Consulting Group Full time

    Located in the vibrant city of Brighton and Hove, with offices in France and Germany, we foster an inclusive and friendly work culture. Enjoy our amazing four-day week (with full pay for five) and a strong focus on employee health and wellbeing. As an Investors In People Silver accredited company and committed to Disability Confident principles, we are...

  • Team Administrator/call Handler

    3 days ago

    Hove, United Kingdom Sussex Partnership NHS FoundationTrust Full time

    Are you looking for a varied, fast-paced role? Does a role in the NHS, supporting crucial mental health services motivate you? We are recruiting for an Team Administrator/Call Handler to join the West Assessment and Treatment Service based at Mill View Hospital, Hove and be part of a multi-disciplinary team providing full secretarial services. You will be...

  • Group Ski Administrator

    4 weeks ago

    Hove, United Kingdom Reset Recruitment Ltd Full time

    Group Ski Administrator Salary: £25k - £27,500 + benefit package Location: Hove (office based) Hours: Mon-Fri 8.30-16.30pm or 9.00 - 17.30 (agile working hours) Free on street parking available and close to public travel links Do you want to work for a busy and expanding organisation that offers a friendly, proactive working environment where you can have...