Administration Support Officer

1 month ago


Swansea, United Kingdom Swansea Bay University Health Board Full time

The post holder is required to communicate and liaise with staff and members of partner organisations, produce work to deadlines whilst ensuring compliance with Health Board policies. This is a key supporting role in the effective running of the admin and clinical team.

The duties and responsibilities listed below are not intended to be exhaustive, but are set out to indicate the main areas of activity currently expected. The post holder will, therefore, be expected to adopt a flexible approach with what the service requires.

As an Administrative Support Officer you will undertake the day to day administration running of the office and admin workload of the service. You will be the first point of contact for health professionals and members of the public contacting the office. You will be processing referrals in a timely manner, typing and uploading clinical work/assessments, dealing with queries and inputting data on to the clinical systems and excel where required.

The role will require that you work in and are based in an office with an established multidisciplinary team so you will need to be able to demonstrate good team working skills and behaviours, in addition to working autonomously.

We are looking for an individual who is self-motivated, organised and flexible in approach, with demonstrable experience. You should have a proven educational background, educated to a vocational level 3 in administration or equivalent. Advanced computer / keyboard skills, experience and knowledge of Microsoft office packages. Previous NHS clerical/administrative experience and knowledge of clinical administration systems.

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

There are also apprenticeships, work placements and volunteering roles available.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.



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