Clinical Risk Admin Lead

1 week ago

Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

To act as Clinical Risk Admin Lead to the Head of Complaints and Clinical Risk, co-ordinating comprehensive administrative support for the Clinical Risk Team. Key focus of communication between the Clinical Risk Team, Trust staff and other NHS organisations, external bodies and users of the service.
- Have a detailed understanding of Clinical Risk Management to include datix and associated processes
- Management of Duty of Candour processes and arranging being open meetings with patients and relatives
- Creating files and forms associated with Clinical Risk Management
- Maintain an effective paper and electronic filing system of clinical investigation material including circulating of reports and statements etc.
- Monitor the action plan database and follow-up outstanding actions
- Arranging and co-ordinating RCA and Complaints training for staff members across the three sites
- Co-ordinating and preparing the CLAEP report for discussion at the quarterly meeting
- Arrange and minute meetings using full discretion in the selection of discussion and action points to be recorded. Organising and co-ordinating diaries for:
We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.
Benefits to you
- 27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);
- NHS Pension Scheme:

- Flexible working opportunities;
- Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
- Career development and training;
- Wellbeing support and activities;
- In-house physiotherapy Service;
- On-site canteens with subsidised meals;
- Subsidised staff parking (currently free).
- Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
- Have a detailed understanding of Clinical Risk Management to include datix and associated processes
- Management of Duty of Candour processes and arranging being open meetings with patients and relatives
- Creating files and forms associated with Clinical Risk Management
- Maintain an effective paper and electronic filing system of clinical investigation material including circulating of reports and statements etc.
- Monitor the action plan database and follow-up outstanding actions
- Arranging and co-ordinating RCA and Complaints training for staff members across the three sites
- Co-ordinating and preparing the CLAEP report for discussion at the quarterly meeting
- Arrange and minute meetings using full discretion in the selection of discussion and action points to be recorded. Organising and co-ordinating diaries for:

- Quarterly CLAEP meeting
- Weekly Serious Clinical Incident meeting
- Use the computer database to access information, ensuring that confidential information is only shared with appropriate individuals
- Assess correspondence for priority and actions, ensuring urgent items are managed accordingly.
- Where appropriate, compile letters and respond on behalf of the Head of Complaints and Clinical Risk
- Respond to telephone and postal enquiries paying particular attention to confidentiality and public relations and timeliness of responses
- Respond to patient telephone complaints in an efficient, sympathetic manner and escalate to the Clinical Risk Team
- Undertake fact-finding and dissemination of information as required and defined
- Arrange conferences and meetings, acting as central liaison point to co-ordinate all parties involved.
- Compile programmes for visitors to the Trust
- Record appraisals, sickness absence, annual leave and mandatory training statistics for the Clinical Risk Team and share as appropriate
- Assist in the recruitment administration process for staff within the Clinical Risk Team
- Attend annual appraisal with the Head of Complaints and Clinical Risk
- Provision of copy typing as required
- Provision of presentations using Microsoft PowerPoint

  • Clinical Risk Admin Lead

    2 weeks ago

    Peterborough, Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    To act as Clinical Risk Admin Lead to the Head of Complaints and Clinical Risk, co-ordinating comprehensive administrative support for the Clinical Risk Team. Key focus of communication between the Clinical Risk Team, Trust staff and other NHS organisations, external bodies and users of the service.

  • Clinical Risk Admin Lead

    2 months ago

    Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    To act as Clinical Risk Admin Lead to the Head of Complaints and Clinical Risk, co-ordinating comprehensive administrative support for the Clinical Risk Team. Key focus of communication between the Clinical Risk Team, Trust staff and other NHS organisations, external bodies and users of the service.

  • Clinical Risk Admin Lead

    2 weeks ago

    Peterborough, Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    To act as Clinical Risk Admin Lead to the Head of Complaints and Clinical Risk, co-ordinating comprehensive administrative support for the Clinical Risk Team. Key focus of communication between the Clinical Risk Team, Trust staff and other NHS organisations, external bodies and users of the service. Have a detailed understanding of Clinical Risk Management...

  • Admin Lead

    3 weeks ago

    Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    We are currently looking to recruit an enthusiastic and motivated Admin Team Lead to support our Specialist Services based in Peterborough and Cambridge. This role will provide operational day to day management for our admin teams and will also support the Clinical Service Managers with PA duties, Key Performance Indicators compliance and service improvement...

  • Admin Lead

    3 weeks ago

    Peterborough, United Kingdom Cambridgeshire Community Services NHS Trust Full time

    DynamicHealth - Musculoskeletal Physiotherapy and Specialist Services are looking for an enthusiastic, self-motivated and dedicated individual to join our service. We have a full-time vacancy working 37.5 hours per week, Monday to Friday for an Admin Team Lead within our administrative team. The postholder will be required to cover and attend our locality...

  • Admin Lead

    3 weeks ago

    Peterborough, United Kingdom Cambridgeshire Community Services NHS Trust Full time

    Main Duties and Responsibilities To provide administrative and professional leadership to the wider administrative team in line with the Trusts values, administrative processes and organisational policies. To effectively manage the implementation of admin local policies/processes of the service and provide guidance for queries and support administrative...

  • Clinical Quality Lead

    2 months ago

    Peterborough, United Kingdom Greater Peterborough Network Full time

    Co-ordinate the implementation of the clinical quality governance programme ensuring that this reflects the overall clinical governance strategic intent Facilitate and support the GPN to plan, prepare and gather evidence for external assessments (CQC, peer visits) Support the organisation to achieve National and Local Initiatives Assemble and analyse...

  • Admin Assistant

    3 weeks ago

    Peterborough, United Kingdom Cambridgeshire Community Services NHS Trust Full time

    As part of Cambridgeshire Community Services NHS Trust, iCaSH provides an integrated contraceptive and sexual health service to the public in Peterborough. The iCaSH service in Ipswich is now looking to recruit a friendly, self-motivated, resilient and adaptable Admin Assistant to assist in non clinical and clinical services at Kings Chambers...

  • Nhs Business Admin Team Lead

    1 week ago

    Peterborough, United Kingdom Ramsay Health Care Full time

    Job Description NHS Business Admin Team Lead People caring for people. That’s what it’s all about at Ramsay Health Care UK. Join us as our NHS Business Admin Lead where you will help support the Senior Leadership Team manage the daily management of the NHS Office. You will be a valued member of the team for your skills and expertise. Our people...

  • Advanced Clinical Lead

    3 weeks ago

    Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    Are you an experienced Mental Health Nurse, Occupational Therapist or Social worker? Are you looking for new challenges and opportunities? Why not consider working for our Crisis Resolution and Home Treatment Team based in Peterborough. We are looking for an enthusiastic, knowledgeable and skilled Advanced Clinical Lead to join our team. The Peterborough...

  • Clinical Nurse Specialist

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    We are looking for a Clinical Nurse Specialist (B7) who enjoys crisis and unplanned work, with extensive experience conducting clinical assessments, including risk assessments and managing a clinical caseload to lead the duty team within our Peterborough Adult Locality team. We value previous experience working with patients in crisis on the wards, CRHTT or...

  • Dispensary Admin Assistant

    1 week ago

    Peterborough, United Kingdom The Deepings Practice Full time

    The Deepings Practice is a large practice based in Market Deeping with a branch site at Glinton, we serve over 24,000 patients. The Deepings practice has a large team of clinical and non-clinical staff lead by seven partners and a full senior management team. We have a CQC score of Good and strive for excellence in all areas of patient care. We have a strong...

  • Admin Lead

    3 weeks ago

    Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    Please refer to the attached job description and person specification for full details of responsibilities. To provide leadership and manage a team of administrative staff including undertaking appraisals, supervision, training and development of Band 3 and Band 4 staff To provide leadership and manage a team of administrative staff across a variety of...

  • Clinical Service Lead

    1 week ago

    Peterborough, United Kingdom Greater Peterborough Network Full time

    Job Description 1. Clinical/patient care To deliver and participate in the clinical care of patients working as a practitioner. To ensure that every patient receives specialised advice and appropriate management to facilitate a safe discharge, transfer or admission as required. Provide a level of comprehensive assessment based on a specialist body of...

  • Admin

    3 weeks ago

    Peterborough, United Kingdom Gi Group Full time

    Our client based in Peterborough is looking for an admin to join the team. Immediate start available This is an excellent opportunity for candidates to join a warm and welcoming company for ongoing work. The role : Candidates would assist in the delivery of a business-critical service to ensure that both planned and reactive work is scheduled to meet...

  • Admin

    3 weeks ago

    Peterborough, United Kingdom Gi Group Full time

    Our client based in Peterborough is looking for an admin to join the team. Immediate start availableThis is an excellent opportunity for candidates to join a warm and welcoming company for ongoing work.The role :Candidates would assist in the delivery of a business-critical service to ensure that both planned and reactive work is scheduled to meet business...

  • Admin

    3 weeks ago

    Peterborough, United Kingdom Gi Group Full time

    Our client based in Peterborough is looking for an admin to join the team. Immediate start availableThis is an excellent opportunity for candidates to join a warm and welcoming company for ongoing work.The role :Candidates would assist in the delivery of a business-critical service to ensure that both planned and reactive work is scheduled to meet business...

  • Admin

    3 weeks ago

    Peterborough, United Kingdom Gi Group Full time

    Our client based in Peterborough is looking for an admin to join the team. Immediate start availableThis is an excellent opportunity for candidates to join a warm and welcoming company for ongoing work.The role :Candidates would assist in the delivery of a business-critical service to ensure that both planned and reactive work is scheduled to meet business...

  • Admin

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Gi Group Full time

    Our client based in Peterborough is looking for an admin to join the team. Immediate start availableThis is an excellent opportunity for candidates to join a warm and welcoming company for ongoing work.The role :Candidates would assist in the delivery of a business-critical service to ensure that both planned and reactive work is scheduled to meet business...

  • Admin

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Gi Group Full time

    Our client based in Peterborough is looking for an admin to join the team. Immediate start availableThis is an excellent opportunity for candidates to join a warm and welcoming company for ongoing work.The role :Candidates would assist in the delivery of a business-critical service to ensure that both planned and reactive work is scheduled to meet business...