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Administrator
9 months ago
To maintain the computer clinical system in an accurate, coded and secure manner, ensuring data security, confidentiality and information governance processes are upheld at all times. To assist in the completion of medical/insurance/legal reports where required. Securely scan and file patient records and any correspondence in patient medical records. To receive incoming and initiate outgoing telephone calls with patients and others in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
To assist in the usage of AccuRx triage systems and text messaging systems where required. To assist with the gathering of statistics and information and work towards QOF targets with support when required. To participate in training events, mandatory training online, appraisals, clinical forums, group and committees as required. To be responsible for your day to day work load, and work with some autonomy to complete work with minimum direction, to a high standard meeting suitable deadlines and KPI targets.
To receive and dispatch both electronic and paper based mail and maintain an incoming and outgoing document system. Assist in reception duties if required including answering the telephone and booking appointments. To facilitate and attend meetings (patient / MDT) as required and to attend other meetings to take minutes. To work as part of a team, and be flexible to provide cover for the wider practice team.
**Premises**: Open up premises at the start of the day if first to arrive, When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated. Undertake any other additional supporting duties appropriate to the post as requested by the management or clinical teams.