Greek Speaking Customer Service Advisor

5 months ago


Edinburgh, United Kingdom Trip.com Group Full time

**Who we **are
**-
- We have four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different languages.- We have more than 30,000 employees across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.**Who we are looking **for
- We are seeking a passionate and enthusiastic Greek speaking Customer Advisor to join our team in our Edinburgh office.- You will be customer-centric, have a passion for travel, have a track record in building rapport quickly and take pride in being able to problem solve. These aspects will come through in all your interactions whilst delivering the best possible customer service through our range of communication channels.**What you will get in return
- Joining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes:
- 32 days annual leave
- Workplace health cash plan including claiming back for dental, optical and physiotherapy and much more
- Employee well-being program, Employee Assistance Program and enhanced sick pay
- Monthly performance based bonuses
- Extensive learning opportunities and resources to further your career
- Enhanced family policies (maternity/paternity/adoption)
- Life and health insurance
- Discounted parking pass at Fountain Park
- Birthday cake on your birthday
- Free on-site gym
- Hybrid working
- Frequent employee engagement events Refer a friend bonus scheme-
**Working hours**:

- Your normal hours of work per week will be 37.5 hours, Monday through Sunday, with one unpaid hour for lunch with the options of rotational shift patterns ranging from 7am to 10pm.- At this time the working hours for our Greek line are Monday through Friday 8am to 5pm.**Location**:

- Our contemporary workspace is based at Lochrin Square in Fountainbridge, Edinburgh.**Salary**:

- We offer a competitive salary of £24,000 per annum plus a £1000 language allowance.**What **you’ll **be doing**
- Providing exceptional service to our customers, being the first point of contact responding to various travel queries.
- Handling customer queries with empathy, patience and compassion.
- Attending regular team huddles.
- Keeping up-to-date with the latest promotions, initiatives and company policies/procedures. Assisting in ad hoc assigned projects.**What **you’ll **need**
- Customer service experience
- Must be fluent in Greek and English
- Effective communication skills
- Good knowledge of Microsoft Office suite
- Proficient typing abilities
- Ability to remain calm and logical in challenging situations
- Excellent problem solving skills Enthusiastic approach with the desire to hit your goals and passionate about continuous development**Desired but not essential**
- Previous contact centre experience Travel & Tourism industry experience**Be Aware of Recruitment Fraud
**- Have a good trip, and see you soon



  • Edinburgh, Edinburgh, United Kingdom trip Group Full time

    About UsTrip.com Group is a leading global travel service provider, founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021. We integrate travel resources from industry partners and help travellers worldwide pursue the perfect trip with exceptional travel products and services.We have four contact centres around the globe, providing 24/7 customer...


  • Edinburgh, Edinburgh, United Kingdom trip Group Full time

    About UsTrip.com Group is a leading global travel service provider, founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021. Our company integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.We have four contact centres around the globe based in Japan,...


  • Edinburgh, Edinburgh, United Kingdom trip Group Full time

    About the RoleWe are seeking a skilled and enthusiastic Greek speaking customer service professional to join our team in Edinburgh.As a Customer Service Advisor, you will be the first point of contact for our customers, providing exceptional service and support through various communication channels.You will be responsible for handling customer queries,...


  • Edinburgh, Edinburgh, United Kingdom trip Group Full time

    About UsTrip.com Group is a leading global travel service provider, founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021. We offer a range of travel products and services, integrating resources from industry partners to help travellers worldwide pursue their perfect trip.Our TeamWe have four contact centres around the globe, providing 24/7 customer...


  • Edinburgh, Edinburgh, United Kingdom trip Group Full time

    Customer Service Representative OpportunityWe are seeking a passionate and enthusiastic Greek speaking Customer Service Representative to join our team in Edinburgh. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving their queries via call, chat, and email.Key...


  • Edinburgh, Edinburgh, United Kingdom trip Group Full time

    About UsAt Trip Group, we're a leading global travel service provider, comprising of Ctrip, Skyscanner, and Qunar. Our mission is to help travelers worldwide pursue their perfect trip with exceptional travel products and services.Job OverviewWe're seeking a passionate and enthusiastic Greek speaking Customer Advisor to join our team in Edinburgh. As a key...


  • Edinburgh, Edinburgh, United Kingdom trip Group Full time

    About UsAt Trip Group, we're a leading global travel service provider, comprising of Ctrip, Skyscanner, and Qunar. Our mission is to help travelers worldwide pursue their perfect trip with exceptional travel products and services.Job OverviewWe're seeking a passionate and enthusiastic Greek speaking Customer Advisor to join our team in Edinburgh. As a key...


  • Edinburgh, Edinburgh, United Kingdom trip Group Full time

    {"title": "Customer Service Representative - Greek Language", "description": "Customer Service Representative - Greek LanguageAt Trip.com Group, we are seeking a passionate and enthusiastic Greek speaking Customer Service Representative to join our team in Edinburgh.You will be the first point of contact for our customers, providing exceptional service and...


  • Edinburgh, Edinburgh, United Kingdom trip Group Full time

    {"title": "Customer Service Representative - Greek Language", "description": "Customer Service Representative - Greek LanguageAt Trip.com Group, we are seeking a passionate and enthusiastic Greek speaking Customer Service Representative to join our team in Edinburgh.You will be the first point of contact for our customers, providing exceptional service and...


  • Edinburgh, United Kingdom trip.com Group Full time

    Who we areFounded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel...


  • Edinburgh, Edinburgh, United Kingdom Search Full time

    Customer Service Advisor - Greek LanguageWe are seeking a skilled Customer Service Advisor to join our team in Edinburgh. As a Greek language speaker, you will play a key role in providing exceptional customer service to our clients.Key Responsibilities:Manage customer orders and work closely with logistics teamsHandle phone calls and emails internally and...


  • Edinburgh, Edinburgh, United Kingdom Search Full time

    Customer Service Advisor - Greek LanguageWe are seeking a skilled Customer Service Advisor to join our team in Edinburgh. As a Greek language speaker, you will play a key role in providing exceptional customer service to our clients.Key Responsibilities:Manage customer orders and work closely with logistics teamsHandle phone calls and emails internally and...


  • Edinburgh, United Kingdom Ariston Foods Ltd Full time

    **Barista Maestro needed** Ariston Foods is all about the people, Greek food and passion for coffee. We want to be the place where people can find Greek philoxenia, authentic Greek pastries, deli and top quality coffee. **Who we’re looking for** We need enthusiastic and passionate Barista Maestro that love coffee and Greek food for our shops in...


  • Edinburgh, Edinburgh, United Kingdom trip Group Full time

    Job Title: German Speaking Customer Service AdvisorAbout the Role:We are seeking a passionate and enthusiastic German speaking Customer Advisor to join our team in our Edinburgh office. As a Customer Advisor, you will be the first point of contact for our customers, providing exceptional service and resolving their queries via call, chat, and email.Key...


  • Edinburgh, Edinburgh, United Kingdom Trip Full time

    At Trip, we are seeking a passionate and enthusiastic German Speaking Customer Advisor to join our team in our Edinburgh office.You will be customer-centric, have a passion for travel, have a track record in building rapport quickly and take pride in being able to problem solve. These aspects will come through in all your interactions whilst delivering the...


  • Edinburgh, Edinburgh, United Kingdom trip Group Full time

    We're Looking for a Dedicated Dutch Speaking Customer Service AdvisorAt Trip.com Group, we're committed to providing exceptional customer service to our travelers worldwide. We're seeking a passionate and enthusiastic Dutch Speaking Customer Service Advisor to join our team in Edinburgh, UK.Key Responsibilities:Provide exceptional service to our customers,...

  • Waiting Staff

    5 months ago


    Edinburgh, United Kingdom The Real Greek Full time

    The Real Greek - Edinburgh- up to £14.00 p/h- Full timeBringing traditional Greek and Mediterranean recipes and sharing our passion for eating, drinking, family & life. The Real Greek is a small company consisted with great individuals that have worked in the company for years. We provide fantastic training and development, a competitive pay structure and...


  • Edinburgh, United Kingdom CV-Library Full time

    Position: Arabic Speaking Customer Service Advisor Operating hours: Monday – Friday 7am – 7pm (37.5 hours per week) Location: Fountainbridge, Edinburgh. Salary: £24,000 +£1,000 Our Client A leading global travel service provider with four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing...

  • Waiting Staff

    5 months ago


    Edinburgh, United Kingdom The Real Greek Full time

    TRG Edinburgh - Edinburgh- up to £14.00 p/h- Full timeBringing traditional Greek and Mediterranean recipes and sharing our passion for eating, drinking, family & life. The Real Greek is a small company consisted with great individuals that have worked in the company for years. We provide fantastic training and development, a competitive pay structure and...

  • Kitchen Porter

    5 months ago


    Edinburgh, United Kingdom The Real Greek Full time

    The Real Greek - Edinburgh- up to £12.42 p/h- Part timeBringing traditional Greek and Mediterranean recipes and sharing our passion for eating, drinking, family & life. The Real Greek is a small company consisted with great individuals that have worked in the company for years. We provide fantastic training and development, a competitive pay structure and...