Baggage Services Agent
3 weeks ago
**My client are a well established, international airline looking for x2 Baggage Services Agent to join their team on a 2 year fixed term contract basis with a view to be extended and permanent**
**Main duties will include baggage handling from acceptance through to delivery, other duties will include**:
- Ensuring passengers and their baggage safely board the aircraft
- Lost and found handling
- Providing a high level of customer service
- Handle damaged and lost baggage claims from acceptance to closure
- Handle settlement of baggage claims
- Handle delayed baggage repatriation
- Working with ramp and bagging ground handling to ensure the highest baggage performance for both arriving and departing aircraft
- Completing reports
- Complete and sign off AAA flight manifests to ensure compliance
- Monitor and ensure VIP bags are loaded
- Monitor connecting flight statuses and take necessary action to ensure baggage is loaded
**Essential skills**:
- Full UK driving license
- Computer literate
- Strong negotiation skills
- Attention to detail
- Self motivated to deliver KPI's
**Working hours**:
- 37.5 hour week, you are expected to work shifts according to rotating roster which will include shift work and weekends.
**Excellent benefits on offer including discounted flights
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Customer Service
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Customer Service
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London Heathrow Airport, United Kingdom Global Baggage Solutions Full timeJob description **Job Details** **Department**: Customer Service Baggage Tracing / Reflight **Start Date**: Immediate Start Desired **Pay Rate**: Starting salary £11.14 per hour **Job Type**: Full - Time, Permanent position **Location**:This role will be based at London Heathrow Airport. **Hours**: We operate 24 hours / 7 days a week so there will be...
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8 months ago
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7 months ago
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3 weeks ago
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Customer Service Baggage Tracing Agent
2 weeks ago
London / Gatwick Airport, United Kingdom Global Baggage Solutions Full time**Location**: London Gatwick Airport **Job Type**: Full-time, Permanent Contract - immediate Start Required **Salary**:£12.14 ph **Health plan**: Westfield Health Cash Plan with your entitlement up to £1170 per year and your dependent children entitlement up to £585 per year **Overtime**:Overtime available and paid at 150% = £18.21ph **Hours**:We...
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