Graduate Customer Service Representative
7 months ago
**Job Description**:
**Hours: Monday - Friday, 8:30am - 5:30pm.**
**Salary: £22,000 - £25,000 depending on experience.**
**Immediate start.**
Recent graduates - are you ready to take on a challenging role that rewards your attention to detail and hard work? Our client is seeking a highly motivated and diligent individual to join their team as a Customer Service Representative Specialist. In this role, you will play a crucial part in ensuring customer’s deliveries are processed and booked accurately and promptly.
**Responsibilities**:
- Be the first point of contact for our client’s extensive customer base
- Process and book client deliveries with meticulous attention to detail
- Build rapport with both clients and colleagues
- Provide continuous support to clients using a variety of IT systems
- Convert warm leads from the internal database
- Answer queries and assist in processing orders
**Requirements**:
- IT skills are essential (proficient in Microsoft Office)
- Previous customer service experience
- Company-specific system training will be provided to ensure your success
- Being educated to degree-level is desirable, but not essential
**Benefits**:
- Casual dress code
- Company pension for a secure future
- Opportunities for progression
- Free onsite parking
- Supportive team
- Tailored training
- Commercial office space
- Annual salary reviews
- Social events
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