Receptionist / Administrator

5 months ago

High Wycombe, United Kingdom ROYAL GRAMMAR SCHOOL Full time

**ROYAL GRAMMAR SCHOOL**

**Amersham Road, High Wycombe, HP13 6QT**
**01494 524955**

**School Receptionist/Administrator**

**asap**

**Salary: RGS Pay Range 1B - 2, Spine points 10 - 15**
**(£18,506.46 - £20,893.99 a pro-rata of £21,223 - £23,961)**

**Depending on experience**

**37.5 hours per week (8.00am - 4.00pm)**
**Monday - Friday**

**Term Time only plus inset dates**
**(although required for switchboard cover on one of the exam results days)**

Receptionist/Administrator

**School Receptionist/Administrator**

**Person Specification**

**Skills and Abilities**
- Exemplary interpersonal skills with the ability to communicate effectively and concisely to Staff, Students,
Parents and the wider community.
- The ability to remain calm and patient under pressure.
- Diplomatic and tactful when handling confidential and sensitive matters.
- Able to prioritise and manage time efficiently and have sound professional judgement when handling competing demands.
- Effervescent in nature with an eagerness to gain new skills and undertake training as required.
- Good written, IT and verbal communication skills.
- Able to work effectively as part of a team.
- Adaptable to changing requirements.
- Commitment to fully understanding and adhering to our safeguarding procedures. Strict safeguarding rules must be adhered to and training attended as required
- A commitment to deliver services with the framework of the school’s equality policy
- Smart and professional in appearance
- Upholds the RGS core values.

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Receptionist/Administrator

**School Receptionist/Administrator**

**Reports to**:Deputy Head’s PA / Office Manager

**Roles and responsibilities**

**Welcome visitors and incoming calls**
- Ensuring a responsive and welcoming reception for all students, visitors and enquiries.
- Ensure visitors are signed in and out correctly and are attentive to ensuring compliance with safeguarding guidelines.
- Efficiently managing incoming calls, responding positively to all queries, taking appropriate action and prioritising as necessary.
- To communicate effectively and co-operate with persons or bodies outside the school and to actively promote the school’s values when doing so.
- Keeping up to date with information on the school website and the school calendar of events in order to answer parental queries efficiently.
- To organise and manage incoming and outgoing mail, deliveries and collections.
- Collation and distribution of internal communications, e.g. daily form time notices and all staff communications.

**School admin**
- Arranging and booking tours for prospective parents.
- Supporting Admissions & Transitions process, e.g. proofreading new starter welcome information, assisting with late entrance testing admin, assisting with the administration of transition visits.
- Digitising documents to Edgen and electronics student files.
- To oversee and administer the bookings of the school minibuses.

**School Office**
- To be a proactive member of the administration team, providing help and support to colleagues when able and needed, e.g. sending Praise Cards home, typing letters, petty cash, accessing student locker information.
- In the event of a fire alarm or lockdown alarm, take on the role of Fire Marshal.

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Receptionist/Administrator

**General Information**

**Support staff at RGS**

Support staff at RGS provide a vital role in ensuring that the School not only runs smoothly but continues to develop.
Whether joining one of the administration teams, being a technician, a support assistant, gap student, and working on the finances or around the extensive school estate, RGS welcomes colleagues from all backgrounds to bring an added dimension to our staff body. A range of roles exists from part time, term time only to full time and support staff have excellent opportunities to contribute towards school life. Although we do not ask our support staff to undertake teaching roles, we warmly encourage participation in school trips and co-curricular activities.

**Facilities at RGS**
- All-weather sports facilities.
- Rolling programme of classroom and laboratory refurbishment into ‘state of the art’ learning spaces
- Purpose-built language and music suites.
- The Rennie Mathematics Building with extensive, modern facilities
- Purpose-built Fraser Youens Boarding House for 70 boarders **Boarding video**

**Salary, benefits and wellbeing at RGS**

Support staff are paid on the RGS scales, which are closely related to the locally negotiated Buckinghamshire Council pay range. For the benefit of support staff, the School participates in the Local Government Pension Scheme. We are a mutually supportive team and endeavour to ensure that all staff have a healthy work / life balance.

**We offer Wellbeing**:

- Excellent pension scheme -Staff football
- Cycle to work scheme -Staff Yoga
- Free membership of the School’s Fitness Suite -Staff badminton
- Free use of the swimming pool -Staff ten

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