Office Administrator

7 months ago

Glasgow, United Kingdom Koicoms Payment Services Full time

**We are looking for a dynamic and customer-focused individual to join our team as an Office Administrator.**

**Responsibilities**:

- Perform general office administration duties, including document management and client communication.
- Handle all incoming calls
- Manage credit control processes and ensure timely payment from clients.
- Manage customer accounts and maintain accurate financial records.
- Work towards personal and shared objectives, with a focus on continuous improvement.
- Enhance processes and procedures to optimise efficiency and customer satisfaction.
- Prioritise workload efficiently, with a proactive and practical approach to problem-solving.
- Interact with people at all levels, including colleagues, management, and clients, with excellent communication skills.
- Experience using any of the following Sage, QuickBooks, Zoho books is preferred.

**Skills and Experience**:

- Strong interpersonal skills, with a friendly and approachable manner.
- Confident and effective communicator, with the ability to build positive relationships with clients and colleagues.
- Positive and flexible approach to work, with a solution-focused mindset.
- Strong attention to detail, with a focus on accuracy and quality.
- Proven experience in credit control or finance is preferred, with a strong understanding of debt collection processes and procedures.
- Strong perseverance and persistent character, with a determination to achieve results.
- A proactive and practical approach to problem-solving, with the ability to think creatively and develop new solutions.

**Benefits**:

- Competitive basic salary £21,673.60.
- Monday to Friday (no weekends), with a healthy work-life balance.
- 21 days holiday, plus bank holidays, to ensure you have time to relax and recharge.
- Company pension scheme, to help you plan for your future.
- Refer a friend scheme, because we value the recommendations of our team members.
- A supportive and friendly work environment that encourages growth and development.
- An opportunity to make a positive impact on the environment and contribute to a meaningful cause.

**At KOICOMS, we are committed to creating a supportive and inclusive work environment where everyone can thrive. If you are looking for a new challenge, we would love to hear from you.**

**Salary**: £21,673.60 per year

**Benefits**:

- Company pension

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Glasgow: reliably commute or plan to relocate before starting work (required)

**Experience**:

- credit control: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

Reference ID: KOIOFA91

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