Front Desk Receptionist

2 weeks ago


Birmingham, United Kingdom Ultra Hair Clinic Full time

We are looking for a receptionist to join our fantastic motivated team here at Ultra Hair Clinic. We are a close-knit team who pride themselves on delivering professional and courteous customer service.

You will be the primary point of contact between our clients and the clinic team, and will be directly working with our consultants. You should be capable of assisting customers with professionalism amid peak demand hours.

Previous experience is preferred but not essential.

**Responsibilities**:

- Front of house: Greeting and assisting clients during their time in the clinic. Taking care of their requirements and assisting them to treatment rooms.
- Working alongside consultants throughout the day.
- Processing cash and credit card transactions and issue receipts.
- Booking in appointments.
- Updating customer records with contact, payment details, appointments and services provided to them.
- Keeping the reception and public areas clean and presentable at all times.
- Maintaining a level of professionalism and approachability towards all staff, clients and visitors.
- Building rapport with all clients to deliver a tailored customer service experience.

**Job Type**: Full time/Permanent - 37 hours per week

**Salary**: £7.00-£11.00 per hour

**Benefits**:

- On-site parking

Schedule:

- 10 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Application question(s):

- In a few words, please tell us what motivates you to do a great job at work?

**Experience**:

- Customer service: 1 year (preferred)

Shift availability:

- Day shift (preferred)

Work Location: In person


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