Salon Receptionist

The job will require you to also work across all our salons, Edgbaston, Solihull and Sutton Coldfield locations.

The receptionist is to ensure that clients do not experience difficulties while in the salon by giving them the information they need and making them feel comfortable. You would be based at the front desk and welcome clients as they enter the salon and seek to know the aim of their visit in order to attend to them accordingly in a very friendly manner so as to make clients feel comfortable. While clients make inquiries, you would freely interact with them and exhibit a good knowledge of hair care by making meaningful statements and providing useful answers to hair questions they might ask.

The role also includes maintaining high level of professionalism and also expected to exude calmness and cordiality. It is required to exhibit high level of phone etiquette as they answer incoming calls to the salon from clients who want to make inquiries or make reservations for a visit to the salon and understanding the importance of first impressions and as such, carries him/her self uprightly to make a positive impression on clients by dressing in good and decent manner.

While you may not necessarily be the one to clean the salon, their responsibilities also include supervising the cleaning of the salon, and ensuring it is made tidy early enough before work begins for the day, as this will influence client perception of the salon..

**Job Types**: Part-time working 4 to 5 days Mondays to Saturdays

**Job Type**: Part-time to full time

**Job Type**: Part-time
Part-time hours: 18-34 per week

**Salary**: £8.00-£9.50 per hour

Schedule:

- 8 hour shift

**Experience**:

- Customer service: 3 years (required)

Willingness to travel:

- 100% (required)

Work Location: One location