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Client Onboarding Specialist

4 months ago

London, United Kingdom SR2 Full time

Client Onboarding Specialist

Up to £45,000 DOE

London (1-2 days in the office)

No Sponsorship provided

I am working with a high-growth fintech start-up who are searching for a Client Onboarding Specialist to join the team. Working within the Onboarding team, you will be providing guidance and advice assisting their key clients to get onboarded onto the platformas quickly and effectively as possible.

Strong client facing exposure is needed. You need to have strong experience collaborating with cross-functional teams (sales, web developers, and database administrators).

You will manage the full client lifecycle and deliver exceptional experiences.

Key skills needed:

- Project Management Experience
- Data Wrangling and Validation skills
- Good presentation and organisation
- Great at building rapports

Attributes:

- Strong tenacity and resilience
- Personable and sociable attributes
- They love people who speak up and voice their ideas or ways to improve things within the business
- Growth mindset
- Be accountable and take ownership
- Work in a fast-paced environment

**Responsibilities**:

- Manage onboarding lifecycle
- Management of PoC's for prospective clients
- Project Management
- Reporting

A nice extra:

- Experience with ETL processes
- Technical exposure to ERP or Financial Systems
- Data Cleaning skills
- Knowledge of Python

Employee benefits include: 27 days holiday, dental and health insurance, enhanced maternity/paternity leave, £500 personal annual budget, lots of team socials to name a few.