Head of Business Improvement

4 months ago


Sheffield, United Kingdom Tes Global Full time

**Title**: Head of Business

**Location**: Sheffield

Full time, Permanent

**Salary**: £75,000 to £85,000

Tes is an international provider of digital solutions, which is passionate about using technology to make life easier for schools and teachers. All products and services are built with teachers and schools needs at the core, ensuring they are innovative, trusted education solutions.

**Role overview**:
Reporting to the Chief Operating Officer, the Head of Business Improvement will assess, define and lead the effective delivery of programmes of work that will have a transformative impact in supporting the strategic goals of the business. They will manage a team comprising business analysts and project managers and/or transformation leads.

The head of business improvement and their team will typically lead initiatives around 3 key themes:

- Operational excellence: Assessing and standardising business rules, tools and processes across the organisation to make the business more efficient and scalable
- Integration of company acquisitions: Enabling the benefits and synergies of M&A activities by successfully onboarding businesses into the Tes eco-system
- Project Management Office: Supporting and coordinating the efficient delivery of key projects and change initiatives especially when they run across multiple business areas

Building strong stakeholder relationships with all functions across Tes, they will the agile delivery of measurable outcomes that support Tes in its goal to becoming a leading global SaaS educational services provider. They will not only lead key business initiatives but also be a continuous improvement advocate helping the overall business adopt best practices at scale and taking ownership in constantly looking for ways to bring the business forward.

**Key Responsibilities**:

- Drive business improvement across Tes by identifying, assessing, and prioritising initiatives and workstreams
- Own the programme of change and lead the successful delivery of value-based projects & initiatives
- Design and evolve the target blueprints for best practices & methodology, standardised business rules and processes to roll out throughout the organisation
- Manage and develop a highly engaged and high achieving team
- Work with key stakeholders to maximise value and the effective allocation of resources
- Monitor delivery and impact of the team and of the initiatives by using effective metrics
- Manage budgets and ensure suitable governance for the various workstreams
- Design an efficient communication framework around the activity to help align stakeholders, benefit from progress, and be able to act quickly on issues, risks and contingencies
- Develop and promote centres of excellence around project management, business analysis, change management and Agile delivery.
- Role model and support the adoption of “continuous improvement” mindset and best practices throughout the business

What will you need to succeed?
- Experience in planning and delivering complex programs of work in fast-pace environments
- Demonstratable track record in driving transformation at scale and/or radically impacting a business growth trajectory
- Able to problem solve and realise efficiencies
- Evidence of having developed high-performing delivery team(s)
- Strong interest and talent for operational strategy
- Excellent communication skills & stakeholder relationship management
- Strong analytical and organisational skills
- Natural leader and motivator
- Genuine agile delivery mindset
- Past experience working in SaaS business desirable

What do you get in return?
- 25 days annual leave rising to 30
- 5% pension after probation
- Hybrid working, 3+ days in the office
- Health care cash plan
- State of the art city centre offices
- Access to a range of benefits via My Benefits World
- Discounted city centre parking
- Free eye care cover
- Life Assurance
- Cycle to Work Scheme
- EAP (Employee assistance programme)
- Monthly Tes Socials
- Access to an extensive Learning and Development menu

Who are Tes?

Tes powers schools and enables great teaching worldwide, by creating intelligent online products and services to make the greatest difference in education.

For more than 100 years, we’ve supported schools and been a champion of great teaching. As education is changing, so are we. We’ve grown to provide a wide range of products to help schools and students flourish.

We work together with teachers and schools to build trusted education solutions that help them to be the best they can be. From safeguarding and compliance, to staff and pupil management, and professional development and SEND provision, our innovative and flexible services help teachers and school leaders worldwide to provide the best education to millions of children.

Tes has over 13m teachers in its online community and working relationships with 25,000 schools in over 100 countries. Tes brings educators together online so they can share expe


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