Administration Assistant

4 days ago


Bracknell, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

Berkshire Community Dental Service is looking for a Dental Administrative Assistant to support initiatives in reducing both the referral waiting list and appointment non-attendance. The successful applicant will liaise directly with dental staff, patients or their representative, book and change appointments and co-ordinate the project so should have excellent verbal and written communication skills. They should also have experience in using the dental software system, Sensei, as this will be an integral part of their role. The post holder will also provide other administrative support as necessary to the Community Dental Service.

We are looking for someone with experience of administration within the NHS. You will need to liaise with the dental clinics and staff, patients of all ages or their representatives, and other departments within BHFT. The applicant must be flexible and a good team player.

The service provides dental care to people who are unable to access dentistry in general dental practice due to disability or requirement for specialist care. As the service is provided over many sites, the ability to travel to other Trust sites is essential.
- The post holder will work closely with administrative and clinical staff within the Community Dental Service.
- They should have excellent verbal communication skills as much of their work will involve contacting patients by phone.
- They should also have experience in using the dental software system, Sensei, as this will be an integral part of their role.
- The post holder will also provide other administrative support as necessary to the Community Dental Service.
- The postholder will take part in the Berkshire Dental Access Centre scheme which provides emergency dental care for patients not registered or unable to receive emergency care with a General Dental Practitioner under NHS arrangements. This may include being part of a rota for reception duties on Sundays and bank holidays.

**The “must haves” for you to be considered for this role**:

- Previous experience of working in the NHS
- Excellent verbal communication skills
- Excellent computer skills including knowledge of Sensei dental software
- Good team player
- Ability to work flexibly
- Have car and be able to travel between sites

Berkshire Healthcare has a record of achievement and success that places us as one of the best performing Trusts in the country. We are rated ‘Outstanding’ by the CQC, we have a history of strong financial performance, and we have a highly skilled and engaged workforce. We aspire to be an outstanding organisation for everyone: our people, our patients, their families, and their carers.

For our people who work here that means we want Berkshire Healthcare to be a great place to work where everyone can thrive and grow. Some of the benefits of joining our team:

- Salary ranging from £22,866 - £24,336 per annum (incl of HCAS)
- Flexible working opportunities and a strong emphasis on your work, life balance
- Annual leave - 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
- Excellent learning and development opportunities
- Salary sacrifice scheme for a new car
- Generous maternity, paternity and adoption leave for eligible staff
- Advanced IT enablement and support
- Confidential telephone care service providing independent support and advice for staff.
- And so much more

Please see attached job description for more information about this role and working at Berkshire Healthcare NHS Foundation Trust.



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