Ambulance Care Assistant

5 months ago

St Helens, United Kingdom UCS Medical Ltd Full time

**About us**

We are professional, agile, innovative, and our goal is to bring high quality care to patients across the North West.

Our work environment includes:

- Modern office setting
- Growth opportunities
- On-the-job training
- Safe work environment
- Flexible working hours
- Regular social events

**Summary**

The Urgent Care Assistant, working on our Ambulance Services Division, provides a frontline ambulance service to those patients who have been triaged by NHS ambulance service clinicians as not requiring emergency care as well as being flexible to work across our Medical Repatriation and Non-Emergency Patient Transport Services.

**Key Duties and Responsibilities**
- Maintain regular communication with the contracted trusts Ambulance Control team using radio/telephony/mobile data terminals as necessary to receive and provide call information updates and register your vehicle’s status and availability.
- Mobilize according to contracted Trust procedures and locate/record call destinations quickly and effectively using satellite navigation systems, data terminals and maps, as appropriate.
- Where required, to assist another healthcare professional to deliver clinical care beyond your scope of practice.
- Complete risk assessments for every patient journey to ensure safety and any additional resource requirements, identifying the best transfer protocol for every patient.
- To always maintain proper care and attention to patients.
- To maintain complete confidentiality of any information provided or gained concerning patients.
- To aid patients as required, ensuring all patients are treated with care and dignity throughout the patient journey.
- Adopt and maintain infection control procedures and universal precautions.
- Role includes transfer of patient in line with patient manual handling training (lifting and transfer of patients (all mobility’s).
- Staff will maintain the highest standards of courtesy and respect to patients, ensuring patients are transported peacefully without undue noise or stress.

**Communication**
- Communicate with and manage patients, relatives, carers and the public in a calm, sensitive and professional manner ensuring patient dignity and informed consent for all patient assessment and movement.
- Communicate effectively with a wide range of professionals and other agencies to support joint working to meet patient needs, which may, at times, be complex and sensitive.
- Complete physical observations on patients to identify the best course of treatment and to adequately inform other healthcare professionals so that the best pathway can be identified for the patient.
- As appropriate, to transfer the patient to and from the ambulance, undertaking a full and dynamic risk assessment, using the most appropriate equipment and moving/handling techniques for the patient’s needs, condition, and the circumstances.
- As appropriate, transport patient(s) and others to and from hospitals and other treatment centres in a safe and comfortable manner, reassessing the patient’s condition and responding appropriately to their needs en-route.
- Aid, with or without the use of wheelchairs/carrying chairs/stretchers, in and out of the house, emergency departments, in/out-patient departments, wards, transport waiting areas and vehicles.
- Ensure that patients are not left unattended whilst negotiating steps or stairs, and when entering or alighting from the vehicle.
- Provide appropriate and necessary assistance for patients to access the vehicles. This may include supporting unsteady patients or manoeuvring of wheelchairs around hazards or in constricted environments.
- Ensure that patients have all relevant and necessary paperwork, medication etc. required for attendance at appointment.
- Demonstrate care and understanding for patients even when patients or their carers may be confrontational or distressed.
- Giving patients and others advice and guidance about the process of Urgent and Emergency Care, reassuring patients when they are anxious about treatment pathways.
- Taking personal action to resolve patient’s issues of concern or complaints; or where this is not possible, advising patients or their carers on whom to contact next.
- Recording journey information such as a deterioration in patient’s health, accidents involving Patients or any abusive/threatening behaviour on the incident form or other service documentation as necessary.
- To inform control of any delays or breakdowns that will delay patients attending hospital.
- To report any accidents and/or injuries to patients, members of the public and to vehicles promptly and to make a full report of any such incident on the report form provided without delay.

**Driving**
- Regular driving and continuous review of planned journeys to optimise routes, maximising both fuel efficiency and loading capacity of vehicles whilst complying with any expected standards for patient care and timelines.
- Abide by the highway code

  • Ambulance Care Assistant

    5 months ago

    St Albans, United Kingdom MET Medical Ltd Full time

    The Ambulance Care Assistant is required to undertake daily vehicle checks to ensure that the ambulance vehicle is roadworthy these checks shall include for example. Oil, Water, Fuel, Tyre Pressure and Tyre Tread condition, Lights, Warning Devices etc. any defect to be reported using Fleetcheck or RADAR and record on any computerised system as required in...

  • Ambulance Care Assistant

    5 months ago

    St Albans, United Kingdom MET Medical Full time

    Join MET Medical as an Ambulance Care Assistant (ACA) and embark on a rewarding career where your compassionate care makes a real difference. In this role, you'll be the reassuring presence for patients, ensuring their safe and comfortable transportation to medical facilities. As an ACA, your time will be split between driving our non-emergency ambulances...

  • Ambulance Fleet Assistant

    5 months ago

    St. Margaret's, United Kingdom East of England Ambulance Service Trust Full time

    To undertake cleaning duties for the purpose of maintaining high standards of cleanliness in order to help reduce the spread of Healthcare Associated Infections To prepare PTS ambulances to a structured plan within strict time schedules. To maintain the serviceability of PTS ambulances, equipment and consumables Applicants must hold a valid full UK...

  • Ambulance Care Assistant

    5 months ago

    Bury St. Edmunds, United Kingdom EMED Group Full time

    We have a fantastic opportunity for an Ambulance Care Assistant to join our team based in Bury St Edmunds, Suffolk. An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real...

  • Ambulance Care Assistant

    5 months ago

    Bury St. Edmunds, United Kingdom EMED Group Full time

    We have fantastic opportunities to join our team based in Bury St Edmonds, Suffolk as Ambulance Care Assistants. An Ambulance Care Assistant (ACA) is a tremendously rewarding and fulfilling role. Each day, you’ll have the opportunity to help someone in need, making their lives a little bit easier, while ensuring they have access to medical appointments,...

  • Ambulance Care Assistant

    2 months ago

    St Albans, Hertfordshire, United Kingdom EMED Group Full time

    About the RoleWe are seeking a highly motivated and compassionate Ambulance Care Assistant to join our team in St Albans, Hertfordshire. As a key member of our Safe Care Division (Secure Mental Health), you will play a vital role in supporting the police and other professionals in transporting service users to and from healthcare facilities.Key...

  • Ambulance Care Assistant

    2 months ago

    St Albans, Hertfordshire, United Kingdom EMED Group Full time

    About the RoleWe are seeking a highly motivated and compassionate Ambulance Care Assistant to join our team in St Albans, Hertfordshire. As a key member of our Safe Care Division (Secure Mental Health), you will play a vital role in supporting the police and other professionals in transporting service users to and from healthcare facilities.Key...

  • Ambulance Care Assistant

    4 weeks ago

    St Albans, Hertfordshire, United Kingdom EMED Group Full time

    About the RoleWe are seeking a highly motivated and compassionate Ambulance Care Assistant to join our team in St Albans, Hertfordshire. As a key member of our Safe Care Division, you will play a vital role in supporting the police and other professionals in transporting service users to and from healthcare facilities.Key ResponsibilitiesSupport service...

  • Ambulance Care Assistant

    4 weeks ago

    St Albans, Hertfordshire, United Kingdom EMED Group Full time

    About the RoleWe are seeking a highly motivated and compassionate Ambulance Care Assistant to join our team in St Albans, Hertfordshire. As a key member of our Safe Care Division, you will play a vital role in supporting the police and other professionals in transporting service users to and from healthcare facilities.Key ResponsibilitiesSupport service...

  • Ambulance Fleet Assistant

    5 months ago

    St. Margaret's, United Kingdom East of England Ambulance Service Trust Full time

    We are looking for self-motivated individuals to support our Patient Transport Service by ensuring vehicle are cleaned and ready for transportation in Hertfordshire covering Watford and occasionally Stevenage area when required. This is a vital role ensuring that our patients can be transported in vehicles maintained to the highest standard for their safety...

  • Ambulance Care Assistant

    3 weeks ago

    St Albans, United Kingdom EMED Group Full time

    We have a fantastic opportunity for an Ambulance Care Assistant (Secure Mental Health) to join our amazing team based in St Albans, Hertfordshire. We are looking for enthusiastic, care focused individuals, to join our Safe Care Division (Secure Mental Health), if you're passionate about people and feel you want to make a difference then consider a career...

  • Ambulance Care Assistant

    3 weeks ago

    St Albans, Hertfordshire, United Kingdom EMED Group Full time

    About the Role:We are seeking a skilled and compassionate Ambulance Care Assistant to join our Secure Mental Health team at EMED Group. As a key member of our team, you will play a vital role in supporting the safe transportation of vulnerable service users between various locations, including hospitals, homes, and prisons.Main Responsibilities:Support...

  • Mental Health Ambulance Crew

    5 months ago

    St. Columb, United Kingdom Therapeutic Response Ambulance Service Full time

    Are you looking for some additional ad hoc work when it suits you? We are a very busy Mental Health Ambulance service and are looking to build our bank team. We don't currently have any regular positions available. We however experience peaks in demand for our ambulances, and in these times, we want to be as responsive as possible for our patients by...

  • Ambulance Care Assistant

    3 weeks ago

    St Albans, Hertfordshire, United Kingdom EMED Group Full time

    About the Role:We are seeking a highly skilled and compassionate Ambulance Care Assistant to join our team at EMED Group. As a key member of our Safe Care Division, you will play a vital role in supporting the police and other professionals in transporting vulnerable service users to and from healthcare facilities.Main Responsibilities:Supporting service...

  • Ambulance Care Assistant

    5 months ago

    St Albans, United Kingdom EMED Group Full time

    Since winning a new contract, **EMED** have a number of Ambulance Care Assistant roles in our Mental Health division based in St Albans. We are a company providing transport to the NHS and Independent Healthcare to support in moving service users between hospitals, taking them to appointments and supporting in the community. The service users we work with...

  • Ambulance Care Assistant

    5 months ago

    St Albans, United Kingdom EMED Group Full time

    Since winning a new contract, **EMED** have a number of Ambulance Care Assistant roles in our Mental Health division based in St Albans. We are a company providing transport to the NHS and Independent Healthcare to support in moving service users between hospitals, taking them to appointments and supporting in the community. The service users we work with...

  • Ambulance Care Assistant

    3 weeks ago

    St Albans, Hertfordshire, United Kingdom EMED Group Full time

    About the Role:We are seeking an enthusiastic and care-focused Ambulance Care Assistant to join our Secure Mental Health team in St Albans, Hertfordshire.As a key member of our team, you will be responsible for supporting the police and other professionals in transporting service users to and from healthcare facilities. This will involve working as part of a...

  • Ambulance Care Assistant

    3 weeks ago

    St Albans, Hertfordshire, United Kingdom EMED Group Full time

    About the RoleWe are seeking a highly motivated and compassionate Ambulance Care Assistant to join our team in St Albans, Hertfordshire. As a key member of our Safe Care Division (Secure Mental Health), you will play a vital role in supporting the police and other professionals in transporting service users to and from healthcare facilities.Main...

  • Ambulance Care Assistant

    3 weeks ago

    St Albans, Hertfordshire, United Kingdom EMED Group Full time

    We are seeking a skilled and compassionate Ambulance Care Assistant to join our team at EMED Group. As a key member of our Safe Care Division, you will play a vital role in supporting the police and other professionals in transporting vulnerable service users to and from healthcare facilities.Key Responsibilities:Supporting service users with challenging...

  • Care Assistant

    5 months ago

    St Helens, United Kingdom Care Assured Ltd Full time

    '''Duties''' - Assist clients with personal care tasks, such as bathing, grooming, and dressing - Help with meal preparation and feeding - Provide companionship and emotional support to clients - Assist with light housekeeping tasks, such as tidying up and laundry - Escort clients to appointments and outings - Administer medication as directed by healthcare...